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murombew
1 Copper

Help Dell insprion 5559 flashes orange and white, no screen power on

My dell 5559 inpsirion screen wont start, the battery has been changed between old offical one and new greencell on,won't work Smiley Sad

New power jack has been installed wont work Smiley Sad

new adapter has been bought won't work Smiley Sad (both official)

the machines defintity switches on as the cd rom drive works when i push it, thats with a connected power cable and without one. 

the screen just wont switch on 

all updates have been made from beginning of july 2017 

any suggestions ??

thanks in advanced 

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9 Replies
LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

You press the "Power On" button for about 20 seconds to release Static Flea Power before replacing AC adapter and installing new battery ? If yes, please check and see if you're able to get into the BIOS (F2 key) or Diagnostic (F12) by following steps below:

1. Power off system. Remove all peripherals and AC adapter from system. 

2. Replace AC adapter ,and then power on system. Quickly start tapping the F12 key (or F2 key)  

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LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

You could try removing and reseating some of the components to see if it will make a difference, such as memory module, hard drive, or motherboard battery (Coin-cell battery). Please read service manual thoroughly before attempting to removing any components.

Support for Inspiron 5559 | Manuals & documents | Dell US

LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

Lastly,

If all troubleshooting fails, I suggest you enter the service tag number onto the link below to check your warranty status.

dell.com

After, I suggest contacting Technical Support in the link below:

Contact Information | Dell US

murombew
1 Copper

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

it flashes twice amber/orange the white four times

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LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

Two amber, four white blinking lights usually means memory / ram failure.  Please read the service manual I've posted above for reseating memory to see if that will make a difference.

LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

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murombew
1 Copper

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

Screen does not swtich on because of ram?

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LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

Please check out the information in the link below:

en.community.dell.com/.../20003439

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LSUFAN51
4 Ruthenium

RE: Help Dell insprion 5559 flashes orange and white, no screen power on

Deleted

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