Boorsman
1 Copper

Help permantly transferring files from old Laptop to new laptop.

I just recently bought a  new Dell Inspiron 17 5000 series.  I have a Toshiba laptop that I'm having issues with the screen.  I plan on getting rid of it.  I need to transfer my files from the old one to my new one.  I have tried using an external hard drive, but it was taking too long and it stopped working.  I have Xfinity wireless internet.  I have tried setting up both computers but i honestly have no clue what I'm doing.  Could some one please give me details step by step instructions on how to do this.  Both computers have Windows 10.  I had a transfer cable I bought when I first bought the Toshiba, and it worked beautifully.  From what I understand Windows 10 doesn't have this option anymore which i think really ***!

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1 Reply
DELL-Robin D
4 Beryllium

RE: Help permantly transferring files from old Laptop to new laptop.

Hi,

Thank you for writing to us!

We would like to inform you that Dell will not support / help you with any data transfer .We would suggest that you get help from a local computer tech with the data transfer .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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