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AmgedIsmail
2 Iron

Help with my new laptop !! / Is my hard drive failing??

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Hello,

I just bought a new laptop it's model Inspiron 15z 5523

System specs i7-3357U 500 GB HDD + 32 SSD

I used AOMEI Partition Assistant to create another Partition from the only one "OS" partition 437 GB because I wanted to make the 1 Partition "2 Partitions" now the newly created partition is 300 GB

Now, the first problem I can hear little click sound coming from the back of the system, Is this a hard drive failure sound and happened after I did this HDD split using that AOMEI utility or is that just normal sound?

The second problem is that I can't check the temperature of the HDD using HD Tune tool.

I just see "Intel  Raid 0 Volume"  as below

And when I click on the red temperature mark, I get this error message

Can any one help me?


Thanks.

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Anonymous
6 Gallium

RE: Help with my new laptop !! / Is my hard drive failing??

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if test is ok, disk is ok.

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note147804
1 Copper

RE: Help with my new laptop !! / Is my hard drive failing??

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Hi,are you sure your steps are right?Maybe you ignore some steps.From the picture i can see that after partition,the  "OS" partition is  147 GB and the newly created partition is 300 GB,totally 447 GB.However,the only one "OS" partition is 437 GB,obviously it is unreasonable.

I think i can offer you some details of creating partition,for MBR disk, please check how many partitions there are already on hard drive? Because MBR disk only supports creating up to 4 primary partitions or 3 primary partitions and 1 extended partition which may include one or more logical drives. If the number of partitions reaches the upper limit, please visit how to convert to logical partition. For GPT disk, you can create partitions without limitation. Here is the details: http://www.disk-partition.com/help/create-partition.html

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Anonymous
6 Gallium

RE: Help with my new laptop !! / Is my hard drive failing??

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Don't use hdd tune for dell laptops. Because some parameters of disk hdd tune show bad. Use dell diagnostic program. or 

Active SMART 2.9.4

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AmgedIsmail
2 Iron

RE: Help with my new laptop !! / Is my hard drive failing??

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Active SMART shows no hard drives WHY???!!!

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Anonymous
6 Gallium

RE: Help with my new laptop !! / Is my hard drive failing??

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Try dell diagnostic if dell diagnostic program show fail you must repleace drive

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AmgedIsmail
2 Iron

RE: Help with my new laptop !! / Is my hard drive failing??

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Well, can you give me a link to that Dell Diagnostics please? I can't find it..

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Anonymous
6 Gallium

RE: Help with my new laptop !! / Is my hard drive failing??

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Power off laptop. Press power button and f12 key and set in boot menu dell diagnostic, or press power on and hold fn key

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AmgedIsmail
2 Iron

RE: Help with my new laptop !! / Is my hard drive failing??

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The Diagnostics didn't report any error..

Should I run Long Hard Drive test or is short OK?

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Anonymous
6 Gallium

RE: Help with my new laptop !! / Is my hard drive failing??

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Run long test

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AmgedIsmail
2 Iron

RE: Help with my new laptop !! / Is my hard drive failing??

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Hello again,

I did Hard Drive Long Test through Dell Diagnostic and here are the results.

(2)

(3)

It didn't report any error or something.

However, what is this click sound anyway?

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