Shalom Y
1 Copper

Hi , i can i file a complaint regarding a chat agent ?

Jump to solution

I was talking to a rep in the technical support and he didn't even hear me out , he just refer me to some phone number and hang up the chat without any option to even reply , awful service .specially when i have an issue with my 2 old days laptop !!

0 Kudos
1 Solution

Accepted Solutions
Highlighted

RE: Hi , i can i file a complaint regarding a chat agent ?

Jump to solution

Hi Shalom,

Thank you for taking the time to share your concerns with us on our Community forums.

Please send me a private message along with the service tag of the computer, registered owner's name and email address. If you have any details of the chat log that you have had, please share that as well.

I am also here to assist you with your technical queries. Please let me know what assistance you require.

Thanks & Regards,
Aniketh Sreenivasan
Social Media and Community Professional
Click here for : Order Status / Download Drivers

0 Kudos
1 Reply
Highlighted

RE: Hi , i can i file a complaint regarding a chat agent ?

Jump to solution

Hi Shalom,

Thank you for taking the time to share your concerns with us on our Community forums.

Please send me a private message along with the service tag of the computer, registered owner's name and email address. If you have any details of the chat log that you have had, please share that as well.

I am also here to assist you with your technical queries. Please let me know what assistance you require.

Thanks & Regards,
Aniketh Sreenivasan
Social Media and Community Professional
Click here for : Order Status / Download Drivers

0 Kudos