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Horizontal lines on left side with slight color fade
I have a dell inspiron 15 5000 series laptop (5559 series).
Ciore i5 with intel HD Graphics 520 and Radeon R5 M335 graphics.
Recently i noticed horizontal lines starting from left side of the laptop with a slight fade (change) in color displayed on that area. I think its bit greenish however towards right side it seems to be fine and right most end of display is absolutely normal.
I did update all drivers including BIOS but no luck . Seems to be a hardware issue with the panel.
My laptop is under warranty. Can this be repaired under warranty?
LSUFAN51
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4 Operator
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October 1st, 2017 12:00
If there any abnormalities in the test, you can contact Dell Technical Support in the link below:
Contact Information | Dell US
Or.....
How to Create a Support Request Online? | Dell US
LSUFAN51
4 Operator
4 Operator
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6.4K Posts
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October 1st, 2017 12:00
:emotion-2:
Please run Dell LCD BIST Test tool on the system by following the steps in link below:
How do I Run Diagnostics on a Dell Laptop LCD? | Dell US
Anil TG
2 Posts
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October 2nd, 2017 09:00
Thank you , I did run the LCD BIST test it didn't show any errors. The horizontal lines as i mentioned in my post is there for sure however i couldn't make out the differences in color displayed in that specific area . As i mentioned the change in color is very less and its hard to notice unless you concentrate really well.
Anyways i am going to claim warranty for this.