denniski
1 Copper

How to Remove BIOS password in Dell XPS 15 L502X

hi can anyone tell me how to remove the bios password on an XPS 15 L502X? my sister just bought a used one but the owner can't recall the bios password since he did it when it was new and it's been 3 years since. when I press f2 for bios settings it asks to enter password/unlock key and below it says Unlock key hint number 21F1B00C, don't know what that is. Any help is very much appreciated. I can give the service tag if needed. thanks

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9 Replies

RE: How to Remove BIOS password in Dell XPS 15 L502X

Hi denniski

In order to unlock /reset the BIOS password you will have to provide us the required details of your computer.
Please provide me the Service tag on a private message, To send a private message, click on my user name and select send a
Private Message and provide your service tag and contact information (as mentioned below) so that I may access your system records.

System Service Tag No:
Registered System Owner's Name:
Shipping address:
Telephone number/s:
Email address:

Let us know if this helps.

Thanks and Regards,
Munawar P
#iworkfordell
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India.
For Dell support videos click here.

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Ablev3
1 Nickel

RE: How to Remove BIOS password in Dell XPS 15 L502X

Hello Dell Community, 

I have this Dell XPS L502x  system. Its BIOS is locked and the password is lost. 

I contacted dell for BIOS password recovery and they couldn't give me a solution by phone, and I have to say that the customer service by phone was poor my call duration was nearly 3 hrs, may be I spoke to the wrong person, I don't want to believe it's same mentality/approach of all Dell representatives.  

So can anyone please give me a solution on how to unlock or surpass the BIOS password of my system and access BIOS setting? please help me with this? 

Email address: <ADMIN NOTE: Email id removed per privacy policy>

Service tag: <ADMIN NOTE: Service tag removed per privacy policy>

Thanks.

Able

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9 Rhodium

RE: How to Remove BIOS password in Dell XPS 15 L502X

Is the system registered in your name?  Is it under warranty?

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Highlighted
Ablev3
1 Nickel

RE: How to Remove BIOS password in Dell XPS 15 L502X

Yes, it's registered under my name, it's not under warrantly at this time. Please give me a solution if you can ASAP.

Thanks.
regards,
Able
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9 Rhodium

RE: How to Remove BIOS password in Dell XPS 15 L502X

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rahulnair215
1 Copper

RE: How to Remove BIOS password in Dell XPS 15 L502X

please can you provide me your private n phone number

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hoang_phuc661
1 Copper

RE: How to Remove BIOS password in Dell XPS 15 L502X

System Service Tag No <ADMIN NOTE: Service tag removed per privacy policy>

Shipping address : <ADMIN NOTE: Address removed per privacy policy>

Telephone number/s : <ADMIN NOTE: Phone number removed per privacy policy>

Email address: <ADMIN NOTE: Email id removed per privacy policy>

reset the BIOS password dell xps 15z p12f001

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teerezz12
1 Copper

RE: How to Remove BIOS password in Dell XPS 15 L502X

Need help resetting or clearing out bios password

20391820022

Norman Torres

509 A county road 84

Santa fe, NM 87506

<ADMIN NOTE: Phone number removed per privacy policy>

<ADMIN NOTE: Email id removed per privacy policy>

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wtevenal
1 Copper

RE: How to Remove BIOS password in Dell XPS 15 L502X

William Tevenal

service tag # 46KMSQ1

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