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How to Remove BIOS password in Dell XPS 15 L502X
hi can anyone tell me how to remove the bios password on an XPS 15 L502X? my sister just bought a used one but the owner can't recall the bios password since he did it when it was new and it's been 3 years since. when I press f2 for bios settings it asks to enter password/unlock key and below it says Unlock key hint number 21F1B00C, don't know what that is. Any help is very much appreciated. I can give the service tag if needed. thanks
DELL-Munawar P
748 Posts
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September 17th, 2013 09:00
Hi denniski
In order to unlock /reset the BIOS password you will have to provide us the required details of your computer.
Please provide me the Service tag on a private message, To send a private message, click on my user name and select send a
Private Message and provide your service tag and contact information (as mentioned below) so that I may access your system records.
System Service Tag No:
Registered System Owner's Name:
Shipping address:
Telephone number/s:
Email address:
Let us know if this helps.
Ablev3
5 Posts
0
January 10th, 2014 15:00
Hello Dell Community,
I have this Dell XPS L502x system. Its BIOS is locked and the password is lost.
I contacted dell for BIOS password recovery and they couldn't give me a solution by phone, and I have to say that the customer service by phone was poor my call duration was nearly 3 hrs, may be I spoke to the wrong person, I don't want to believe it's same mentality/approach of all Dell representatives.
So can anyone please give me a solution on how to unlock or surpass the BIOS password of my system and access BIOS setting? please help me with this?
Email address: <ADMIN NOTE: Email id removed per privacy policy>
Service tag: <ADMIN NOTE: Service tag removed per privacy policy>
Thanks.
Able
ejn63
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1 Rookie
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87.5K Posts
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January 10th, 2014 16:00
Is the system registered in your name? Is it under warranty?
Ablev3
5 Posts
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January 10th, 2014 21:00
Yes, it's registered under my name, it's not under warrantly at this time. Please give me a solution if you can ASAP.
ejn63
1 Rookie
1 Rookie
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87.5K Posts
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January 11th, 2014 03:00
Dell out of warranty support costs $59 per call;
http://prosupport.dell.com/support/topics/global.aspx/support/dellcare/en/expired_warranty?c=us&cs=19&l=en&s=dhs&DoNotRedirect=y
rahulnair215
1 Message
0
November 25th, 2014 17:00
please can you provide me your private n phone number
hoang_phuc661
1 Message
0
May 13th, 2015 01:00
System Service Tag No <ADMIN NOTE: Service tag removed per privacy policy>
Shipping address : <ADMIN NOTE: Address removed per privacy policy>
Telephone number/s : <ADMIN NOTE: Phone number removed per privacy policy>
Email address: <ADMIN NOTE: Email id removed per privacy policy>
reset the BIOS password dell xps 15z p12f001
teerezz12
1 Message
0
November 14th, 2015 12:00
Need help resetting or clearing out bios password
20391820022
Norman Torres
509 A county road 84
Santa fe, NM 87506
Phone number removed per privacy policy>
Email id removed per privacy policy>
wtevenal
1 Message
0
March 25th, 2016 16:00
William Tevenal
service tag # 46KMSQ1