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Anton.P
Copper

How to get a battery replacement in Russia?

Dear Dell company,

I bought Dell Inspiron 17 5737 laptop in July 2014 in Chelyabinsk, Russia.  

In December 2015 my MR90Y battery died. Since then I tried to find a genuine Dell MR90Y battery in different Russian Dell production resellers and distributors but they all are either Dell Servers resellers or simply have no Dell batteries.

Then I tried to order a battery from the USA Dell website, but it says - there is no way to deliver it to Russia. I tried to buy in on Amazon.com - the same effect - they cannot deliver it to Russia. 

Is there any way to find a proper Dell MR90Y battery in Russia at all?  If no - what you suggest to do? I like my laptop and I am sure I am not the only one who suffers in Russia from the same problem.  

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2 Replies
Rhodium

RE: How to get a battery replacement in Russia?

You may want to contact Dell Russia.

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Anton.P
Copper

RE: How to get a battery replacement in Russia?

Of course I did.


Dell Russia says - contact our resellers in Russia, please, we do not distribute batteries by ourselves Smiley Sad
It looks like Dell takes no care about people who bought Dell laptops in Russia Smiley Sad

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