Start a Conversation

Unsolved

This post is more than 5 years old

637

August 20th, 2016 23:00

How to get a battery replacement in Russia?

Dear Dell company,

I bought Dell Inspiron 17 5737 laptop in July 2014 in Chelyabinsk, Russia.  

In December 2015 my MR90Y battery died. Since then I tried to find a genuine Dell MR90Y battery in different Russian Dell production resellers and distributors but they all are either Dell Servers resellers or simply have no Dell batteries.

Then I tried to order a battery from the USA Dell website, but it says - there is no way to deliver it to Russia. I tried to buy in on Amazon.com - the same effect - they cannot deliver it to Russia. 

Is there any way to find a proper Dell MR90Y battery in Russia at all?  If no - what you suggest to do? I like my laptop and I am sure I am not the only one who suffers in Russia from the same problem.  

1 Rookie

 • 

87.5K Posts

August 21st, 2016 08:00

You may want to contact Dell Russia.

2 Posts

August 22nd, 2016 04:00

Of course I did.


Dell Russia says - contact our resellers in Russia, please, we do not distribute batteries by ourselves :(
It looks like Dell takes no care about people who bought Dell laptops in Russia :(

No Events found!

Top