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How to get a battery replacement in Russia?
Dear Dell company,
I bought Dell Inspiron 17 5737 laptop in July 2014 in Chelyabinsk, Russia.
In December 2015 my MR90Y battery died. Since then I tried to find a genuine Dell MR90Y battery in different Russian Dell production resellers and distributors but they all are either Dell Servers resellers or simply have no Dell batteries.
Then I tried to order a battery from the USA Dell website, but it says - there is no way to deliver it to Russia. I tried to buy in on Amazon.com - the same effect - they cannot deliver it to Russia.
Is there any way to find a proper Dell MR90Y battery in Russia at all? If no - what you suggest to do? I like my laptop and I am sure I am not the only one who suffers in Russia from the same problem.
ejn63
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August 21st, 2016 08:00
You may want to contact Dell Russia.
Anton.P
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August 22nd, 2016 04:00
Of course I did.
Dell Russia says - contact our resellers in Russia, please, we do not distribute batteries by ourselves :(
It looks like Dell takes no care about people who bought Dell laptops in Russia :(