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How to reinstall Windows 7 without a recovery disk?
Hello,
There is a virus on my computer that restarts when I log in, and it happens even in safe mode. It is the first time that i want to reinstall the windows, so i dont have the recovery disk. Is there any solution? how can I order the recovery disk?
My laptop: Dell Inspiron 1545
ieee488
4 Operator
4 Operator
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11.1K Posts
0
March 7th, 2011 13:00
F8
Enceladus
297 Posts
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March 7th, 2011 14:00
Try downloading the Kaspersky resue CD on a working computer. Write out the ISO to CD-R. Boot the CD-R on the infected system. and follow the instructions and run a complete scan.
http://support.kaspersky.com/viruses/rescuedisk
mehransabagh
7 Posts
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March 7th, 2011 17:00
I run the bootable Anti-virus but couldn't find any virus at all. if there is not any virus on my software so how to blue page is appearing?:emotion-6:
Enceladus
297 Posts
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March 7th, 2011 18:00
Do you mean you are getting a BSOD blue screen crash when trying to start windows?. And this also happens in safe mode?
If so you have a hardware fault. Most likely the hard drive. Remove and reseat both your memory modules and then run diagnostics on the hard drive
Download and boot the dignostic CD for your laptop from Dell.
dgkpcon
3.6K Posts
1
March 8th, 2011 01:00
Post in the Virus & Spyware forum here, http://en.community.dell.com/support-forums/virus-spyware/f/3521.aspx .
They would be able to get rid of the virus without you having to re-installing the OS.