Unsolved
This post is more than 5 years old
6 Posts
0
5578
I need to fix my inspiron 11z, help please!
Msg comes up at start
"Windows failed to start. A recent hardware or software change might be the cause."
i have tried everything and nothing seems to work can somebody please help?
"Windows failed to start. A recent hardware or software change might be the cause."
i have tried everything and nothing seems to work can somebody please help?
joeynumb3rs
6 Posts
0
September 10th, 2012 21:00
DELL-Harish R
677 Posts
0
September 11th, 2012 05:00
Hi joeynumb3rs,
I request you to run the diagnostics on the system by Holding down the key while pressing the power button. This will check all the hardware components on the system. Please make a note of any error messages during the test. Once done, you may also restart the system and keep tapping the F8 key on the keyboard multiple times (Twice every second). Choose the option "Safe mode” and wait until it loads up. Please check if the system works fine while in "Safe mode".
Please let us know, what steps you have already tried, so we can employ different methods to have this issue fixed.
Please reply in case of any queries
Thanks and regards
Harish R
#iworkfordell
joeynumb3rs
6 Posts
0
September 11th, 2012 15:00
ejn63
1 Rookie
1 Rookie
•
87.5K Posts
0
September 11th, 2012 16:00
Did you run the extended (takes about two hours) hard drive test, or the quick one? You need to run the extended test.
joeynumb3rs
6 Posts
0
September 11th, 2012 16:00
joeynumb3rs
6 Posts
0
September 11th, 2012 16:00