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HenryFL1
1 Nickel

IDE Controller missing

I use the laptop Inspiron B120. In Device Manager it shows a red x-mark for the

AUY6QKA2 IDE Controller under "SCSI and RAID-Controller"

and I try to find a driver for this.

Can somebody help me with this?

I appreciate your help very much indeed, because after each

restart the FOUND NEW HARDWARE WIZARD pops up.

Thank you

Henning

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5 Replies
ieee488
6 Gallium

RE: IDE Controller missing

The laptop all of a sudden shows this red x-mark? For no reason at all?

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HenryFL1
1 Nickel

RE: IDE Controller missing

Dear IEEE488:

Sorry for not being precise enough. I'm quite confused - here is the reason why.

No, this driver was marked yellow for years. And had no effect on my computer as far as I can tell.

Last week, the monthly Windows Update damaged the update function of my computer (and many

other computers).The file svchost.exe runs 100% CPU forever, when update is triggered.

Just look at this:

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/windows-update-died-tried...

After countless checks and adjustments, one technician from Microsoft (?) asked me to use msinfo32, which brought

up, that this IDE Controller doesn't work (Error Code 39). So I was asked to uninstall and reinstall

this driver. Uninstall worked, but I see no way how to reinstall it. I tried Windows Update, which of course

doesn't work, I tried it with the wizard for new hardware the OS-Reinstallation disc and the Dell-Driver-Disc.

Didn't work.

I don't know, what to do. I'm occupied by this trouble with Windows Update since Friday.

I really appreciate any kind of help.

Best regards

Henning

P.S.: Right now, the IDE Controller in the section "SCSI and RAID-Controller" is marked yellow again.

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ieee488
6 Gallium

RE: IDE Controller missing

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HenryFL1
1 Nickel

RE: IDE Controller missing

I went to that webpage, entered my service tag, and the system showed me

3 (filtered) categories: Audio, Diagnostic and Video.

Unfiltered there are 10 categories.

In which category can I find that driver? Does it have a name?

Sorry for those questions, but I want to do it right.

Thank you and best regards

Henning

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ieee488
6 Gallium

RE: IDE Controller missing

You need to start with the drivers in the order listed in the article.

First two should solve your problem.

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