Laptops General - Read Only

dellinspiron352 · ‎12-11-2016

Hello everyone,

Long story short my laptop was stuck in an infinite POST loop so I ended up reinstalling Windows 7. However, unfortunately the following drivers are not installed on my system. I hope you can help me? :( Thank you so much

Specs:

System Manufacturer Dell Inc.
System Model Inspiron 3521
BIOS version and date Dell Inc. 7/31/2015
Processor Intel (R) Core (TM) i3-2375M CPU @ 1.50 GHz
System Type 32 Bit
Display Adapter Standard VGA Graphics Adapter
Monitors Generic PnP Monitor

Missing Drivers:

Ethernet:
PCI\VEN_10EC&DEV_8136&SUBSYS_05971028&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_05971028
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

Network Controller Properties:
PCI\VEN_168C&DEV_0032&SUBSYS_02091028&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_02091028
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280

PCI Simple Communications Controller:
PCI\VEN_8086&DEV_1E3A&SUBSYS_05971028&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_05971028
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

SM Bus Controller:
PCI\VEN_8086&DEV_1E22&SUBSYS_05971028&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_05971028
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

Universal Serial Bus (USB) Controller:
PCI\VEN_8086&DEV_1E31&SUBSYS_05971028&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_05971028
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

USB2.0-CRW:
USB\VID_0BDA&PID_0129&REV_3960
USB\VID_0BDA&PID_0129

DELL-Rishi · ‎12-11-2016

Hi DELLINSPIRON3521,

Kindly download and install the drivers from here - http://dell.to/2hjnEFv

To be on a safer side - ensure you run the hardware diagnostics - Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. Also, run an extended / thorough tests on the HDD and memory to check for any possible errors.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.