Unsolved
This post is more than 5 years old
28 Posts
0
10725
Inspiron 13 5368 2-in-1 High Definition Audio Device in Device Manager - no available driver
The AUDIO FADE PROBLEM is an issue with this laptop and I am wondering if it is related to the above.
I have upgraded to the latest BIOS and drivers using the Dell Product Support pages.
Every other day I have to reinstall the Realtek Audio Device to get audio from streaming media.
The current Driver Version is 6.0.1.7908 from Realtek Semiconductor Corp. Date 12/08/2016 which is what it defaults to upon reinstall.
I suspect that for whatever reason Dell has not yet come up with a fix. Has it something to do with the fact that although I bought the laptop new, it had been upgraded from Windows 8 to 10? (A fact that I only discovered later)
celtic_mist
28 Posts
0
January 24th, 2017 19:00
Thanks jimco,
The previous driver I tried produced the same audio fade. This next driver is on the Realtek site but perhaps described better here
www.techspot.com/.../
See also
www.realtek.com/.../downloadsView.aspx
It is a new one, will see how it goes...
celtic_mist
28 Posts
1
February 1st, 2017 09:00
The above driver has been working correctly for over a week.
Jim Coates
4 Operator
4 Operator
•
13.6K Posts
0
February 5th, 2017 05:00
I added it to the FAQ. It seems to be the same R2.81 driver that is on the Realtek site, so I put in a link to Realtek instead of to the 3rd party site.
celtic_mist
28 Posts
0
February 5th, 2017 18:00
Thanks Jim
pawelwys
3 Posts
1
July 29th, 2017 11:00
On my Inspiron 7348 I had similar problems. On Windows 10 I installed the drivers from Windows 8.1 in compatibility mode. Now it seems all right.
celtic_mist
28 Posts
0
July 31st, 2017 19:00
Anyone experiencing distorted audio?