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October 13th, 2017 20:00

Inspiron 13 7000 2 in 1 power on/off issue

When I press the power button it only comes on momentarily and then goes off.
 
Keyboard backlights
Usually see Dell emblem for a sec or two then it shuts down.

I did have it on the charger for a while, forgot I had left it plugged in.  I've not had this unit a year.  It was a last year model closeout at a major office store outlet but according to the site it ran out of warranty 5/16...

I suspect a bad power switch but have no way to tell.  I suppose it could be a bad capacitor in the circuit (grasping here).

Help!

9.4K Posts

October 16th, 2017 05:00

Hi Indiana,

Thanks for posting.

Apologies that your computer is not working as expected.

Have you registered your computer yet?  Please fill out the retail registration form then contact Dell Tech Support for further troubleshooting and possible resolution.  You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm

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