Is this common for this laptop? Surely this can't be ok. The fans comes on a lot even while just browsing with one tab open & no other programs open. Came on a few times while I was watching a movie which was very annoying! Sounds like a hoover at times.
What can I do to resolve this?
I've been on the phone with Dell support to troubleshoot the problem. They sent someone out to replace the heathsink but I still had the same problem. They are replacing the laptop for me now. I'll post back if the new one is the same.
Let me know. One thing I noticed that I had put on the windows 10 preview and after finding out that could not get a video driver to work correctly with the 5500 video card I reverted it back to the windows 8.1. I am not noticing the loud noise now. SO makes me wonder if there is something to do with the OS controlling the fan speeds?
Its been a day and no loud noise from fan so will see if that makes a difference.
Did Dell do anything for you on this? I did got back to Windows 8.1 and the fan still will come on with a loud almost rattling sound to it when under heavy loads.
Exact same issue here. The noise wouldn't annoy me as much if it wasn't for the rattle. I bought the Corei5 version of the laptop a few months ago, the fan made the same noise and eventually would stop working, which would put the processor into limp mode. Fortunately, it was within the 30 day amazon return timeframe so I just returned it and got another one. This time around I bought the i7 model, and the fan makes the same noises. I am holding off to find out if it dies as well.
I am in the same boat :0(
Just bought i7 version this week. Fully used it for 2 days only and although happy with speed , the Fan and the Heat is just a nightmare.
my daughter actually asked if it was raining outside when i was using it in study room and she couldn't recognise it was noise of its fan. ?
Other intolerable problem is base getting very hot after few hours use. Even more annoying than fan's nose.
I also observed some keys get raised when typing at high speed.
I understand you have to compromise with power consumption with i7 but its much more than just that.
Going to speak to dell to return this :0(
I believe it's a Windows 8.1 problem. Stopping background intelligence transfer service and windows update from the task manager seems to help.