jthiker
1 Copper

Inspiron 13 7000 laptop video crazyiness

My Inspiron 13 7000 laptop video has aliens!  I'm not sure how to explain.  The cursor seems to be inhabited by aliens.  Going crazy without any human interaction at all.  Usually the calendar starts popping up erratically and the cursor jumps around the screen - disabling any productivity at all.  Unable to upload the video as it is too big.  Appreciate any assistance from others! 

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Moderator
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RE: Inspiron 13 7000 laptop video crazyiness

Hi JTHIKER,

What is the exact system model? What is the current OS installed on the system? When did the issue start? Are you the only user on the system? How long does the system function normally before this issue occurs?

If the system was working fine earlier, then perform a system restore to restore the machine to an earlier point where it was working fine - http://bit.ly/1JoFhcw

Create a local admin account and check - http://dell.to/1rBXwqc

Based on your response, I shall advise further course of action.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
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