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brainwave89
2 Bronze

Inspiron 13 7000 series turns on w/o battery but not with

My Inspiron 13 7000 series turns on w/o battery but not with the battery. The battery is a brand new one purchased from Dell.

Any suggestions on why with the battery in it does turn on is appreciated.

Thank you for looking.

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8 Xenon

RE: Inspiron 13 7000 series turns on w/o battery but not with

Did it do the same with the original battery?  If so, two batteries doing the same likely means a bad mainboard.  If only the  replacement battery had the issue, it suggests a bad battery.

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