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Inspiron 14 7437 - cannot wake up a laptop from sleep mode, loose keyboard access
Hello,
I have 2 months old laptop Inspiron 14 7437.
I have noticed few anomalies.
1. I cannot wake up a laptop from a sleep mode. It goes to sleep after 10 min. I click on the power button to wake it up. I can see a keyboard light up but screen remains blank. I have to hold a power button to turn it off and then I get my laptop to work.
2. After bring laptop from sleep I loose access to a keyboard and track pad. I only have access to the keyboard on the screen. Sometimes, the access to a regular keyboard returns but always. In order to get it back, I need to shut down the laptop via touch screen commands.
Any help would be appreciated.