Start a Conversation

Unsolved

This post is more than 5 years old

2530

May 1st, 2016 08:00

Inspiron 15 3000 Series Loses Wireless Internet Connection

This started happening occasionally. Now it happens more frequently. If I leave my machine on overnight (or for an extended period of time) It will lose internet connection. It keeps connection with my Router (Charter Cable, Arris Model SBG 6580) and network, but has only limited connection. When I restart my machine, the connection returns to normal. My roommate is on the same network connection and he has no problems. My iPhone is also connected and it has no problems. I have a very infrequent router problem, but I know when this happens because everything goes down. I restart the router and all is well.

Do I need some kind of software or firmware update?

Do I have something running around inside my machine? My Anti Virus doesn't find anything nor my Anti Malware.

Any help is appreciated.

4 Operator

 • 

6.4K Posts

May 1st, 2016 11:00

:emotion-2:

Please list your exact Dell model and version of windows. Example: Dell Inspiron 3543, windows 10

If you don't know it, you can enter your service tag number( or use Auto-detect your product) onto the link below. If you use Auto-detect and there's an update for wifi driver then update it.

www.dell.com/.../Products

No Events found!

Top