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Inspiron 15-3552 no audio

I have updated all drivers. A system diagnosis shows audio working correctly. When I open volume control, the bar showing volume does move. Yet I have no sound?

When I go to configure speakers, it shows a test for configuring external speakers only

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4 Replies

RE: Inspiron 15-3552 no audio

Hello HGOLIGHTLY54 

Thanks for writing to us. 

When did the issue start? Did you make any hardware or software changes recently ? 

Do you hear the windows log in sound ? 

Please try doing a system restore to an earlier points when it was working fine. 

Await your response. 

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Inspiron 15-3552 no audio

I just bought the laptop. There is no sound at all, and never was,

The icons show in the taskbar and are not muted. I have uninstalled and reinstalled the drivers.

thx

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RE: Inspiron 15-3552 no audio

How about from earphones??
Do provide us your system tag#, email address and name, contact number via private messages.
Do let us know if you wish to go ahead with repair??

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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RE: Inspiron 15-3552 no audio

Hi Awaiting your reply.

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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