I was just informed that after less than 2 years of ownership my Inspiron 15 558 (purchased December 2015) has a critical failure of the motherboard and cannot be repaired, has this happened to anyone else? And can my data be saved?
Thanks for posting.
Apologies that your system is having issues.
If you are still under warranty, you can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm. If not, please contact the out of warranty repair department at 1-800-288-4410.
Thanks for the reponse. I did reach out to Dell support and found out that it wou be cheaper to buy a new computer than have this one replaced (very disheartened). The replacement mother board for my computer was priced by Dell at $679.00!! So I very unhapily decided to buy another laptop from Dell.
The boards run between $150-250 depending upon CPU and GPU type. Add $100-150 for labor with a local shop and the true cost of repair will be between $300-500 total.
Local shops that charge by the hour are generally better bets than those that charge by the job.