2 Bronze

Inspiron 15 7000 faulty graphics card?

Please help,

One day when I was playing a game, the text-

"Display driver stopped responding and has recovered"

-came up in the corner of my screen, freezing my screen. From here, I uninstalled the NIVIDIA 960m graphics and the computer worked just like before. I tried reinstalling the drivers from the dell website and the NIVIDIA website, but halfway through the installer, it would crash. Forcing my laptop into some torment that could only be solved by deleting the NIVIDIA driver I had just installed. 

Dell help, I am an engineering that usually knows how to solve these problems, but when I ask for your help you want to charge me 160$ for you to do it. Please help, please.

Anyone with similar issues please leave a comment saying you do so we can better grab the attention of a dell associate. 


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