TomerA
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

So, did anyone managed to solve this issue?

I have updated the new display driver (4274) & Intel Management Engine Interface Driver (1153) that didn't change anything.

Couldn't get any help from Dell representative as well.

I looked for old IME driver from Intel as someone suggested here, but couldn't say which NUC I have.

If someone did manage to solve this issue please post the way you did that.

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nrony007
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

I have updated latest drivers from dell and also updated windows 10. It solved my problem.

Thank you.

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TomerA
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

Thank you.

Can you please specify which drivers you have updated?

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nrony007
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

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RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

I have same issue, Inspiron 3557, do you have a solution for this model ?

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nrony007
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

Sorry, I don't how to solve the issue in this model but you can try to install the latest drivers and see if that works or not.

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TomerA
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

No I wasn't able to solve it yet.

I tried to install the latest video driver (4274) & updated my win10 but it did not solve my problem.

this is ridiculous, does anyone knows how to get attention from DELL representative?

this is a DELL official forum & I have not seen any suggestion from DELL besides some nice folk around here.

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DELL-Terry B
5 Tungsten

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

I am sorry that I have not seen this thread sooner.  For those of you that are still having problems with the video driver on the Inspiron 15 7537 with Windows 10 please make sure that the following files have been installed :

BIOS rev A13Intel Chipset rev A00, Intel HD graphics rev 4274.

If your model has the discreet Nvidia graphics chip installed please also include rev A00 graphics driver

If you continue to have problems please report back here and include when the problem first occurred, If you where upgrading to Windows 10, or if you already had Windows 10 installed, include the version of the Windows upgrade that may have caused the problem.

Thank you

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

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RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

Thanks for your reply Terry, I own a latitude 3537 so latest BIOS A08, Chipset A02 and Video 10.18.15.4278,A01 My laptop is already at latest and greatest versions for all Hardware components but the issue still persistent.

the issue first started few days ago, right after I upgraded to windows 10, version 10.0.10586

Any help is appreciated.

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TomerA
1 Copper

RE: Inspiron 15-7537, Windows 10 upgrade, Video driver problems

Hi Terry,

my laptop is Inspiron 7348 2-in-1, Service Tag:

I have the same issue, I have installed the latest drivers as listed below but the issue is not solved.

functionality of graphic card is limited, no sleep option, no dual screen etc.

Appreciate your assistance.

Intel HD Graphics Driver
View details
Intel Management Engine Interface Driver
View details
Dell Inspiron 7348/7352/7558 System BIOS
View details 
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