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Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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Hello,

I bought a Inspiron 15 Gaming - 7567, comes with:

Intel core  i7-7700HQ

16GB DDR4

SanDisk X400 M.2 - 256GB SSD + Toshiba - 1TB Hard drive

Geforce GTX 1050 TI

1080p screen.

Yesterday I bought Samsung 960 EVO - 250GB, M.2 NVMe SSD, I replace the SSDs (Toshiba to 960 EVO), and I changed the bios to AHCI, because in RAID the computer did not detect the SSD EVO.

I proceeded to the installation of windows 10 and I was able to install Windows without problems in the SSD EVO.

The problem happens that it does not boot Windows on the SSD EVO.

I installed windows in HD, and tried to clone to SSD EVO.

I installed windows without the HD connected.

Nothing seems to work. Does anyone have the same problem?

Thanks.

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18 Replies
BrandVia
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RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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This is definitely an issue. We are experiencing the same issue with the 960 Pro. There is another forum about it here: en.community.dell.com/.../20004106

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Saltgrass
4 Ruthenium

RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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I see several folks having a problem with the 960 EVO but none, including myself on my XPS 13 9365, having a problem with the 960 Pro.

Have read the Win 10 NVMe driver by Microsoft is so bad the OEM drive may work better when set as SATA.  The fact the 960 Pro has it own NVMe driver is a plus.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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Blaine-O
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RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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I think I found the solution!  I had this same problem installing the Samsung 960 Evo on the Dell 7567.  It would not recognize the drive so I turned off the secure boot.  It was then recognized so I restored my Acronis Image.  Acronis warned me it would not boot afterwards--and it did not.  So, I turned the secure boot back on, and it works like a charm!

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pnmr560
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RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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Could you please check that which SATA Driver is being used now in your system? The problem here is 960 EVO could not be recognized with AHCI mode.

It works with RAID On mode, but then Samsung Driver and Magician Software could not recognize the SSD because Windows uses Intel SATA Driver instead.

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Saltgrass
4 Ruthenium

RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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The one thing I have not emphasis is the Bios Setting with a check box for M.2 PCIe SSD.  I should not assume, if the option is present that the default setting would have it checked.  

So, anyone who has not checked for this option, please do so.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

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RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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AJ_In_Atlanta
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RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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So am I reading this correctly that the solution to a Samsung 960 NVMe drive is to run it over the 2004 AHCI protocol?  Why bother with an NVMe drive if it isn't supported, may as well stick with the 850?

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Saltgrass
4 Ruthenium

RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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The solution was the new Bios  (1.0.5), which added the PCIe driver for the Samsung Pro and EVO drives.  

In order to run a PCIe drive as PCIe, the SATA has to be set to AHCI.  With the new Bios, you can install and boot to that drive.  There is info is contained in the Samsung Driver literature where it discusses how a drive has to be configured if run from a PCIe or PCH configuration.  Dell uses the PCH configuration for its M.2 slots.

Setting the SATA controller to RAID, sets the M.2 slot to a SATA configuration.

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XPS 2720, Inspiron 17 7779, Inspiron 15 7567, XPS 13 9365, Inspiron 1545, TB16 Dock

AJ_In_Atlanta
1 Copper

RE: Inspiron 15 7567 + Samsung 960 EVO - 250 GB

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So then it doesn't support NVMe only AHCI (or RAID).  AHCI is in fact the same protocol we use for SATA  connected drives.  Seem like everyone is confusing physical connection standards with protocols, SATA and M.2 are the physical standards vs AHCI and NVMe are protocols.

I would be happy to be wrong and perhaps Dell is actually supporting NVMe somehow in all this.

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