1 Copper

Inspiron 15 7568 touch screen not working

I disabled my touch screen a couple of months ago and I wanted to re-enable it again today. But when I looked at the "HID-compliant touch screen" on the Device Manager it was already enabled. So I disabled and re-enabled it again (also restarted the computer) and my touch screen still won't work. I also tried rolling back but it wouldn't let me.

It's still compatible with pen and touch (it says "Pen and touch support with 10 touch points). I've even went on Troubleshoot and did what it said to do and the touch screen still isn't working.

I checked the "Events" for the "HID-compliant touch screen" and at the beginning it says it migrated on 9/22/16, which happened to be the day I got the new Windows 10 update. I'm assuming that the reason for my touch screen not working was the windows update.

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1 Copper

RE: Inspiron 15 7568 touch screen not working

Same issue here, except my HID events shows device was migrated on 9/20. And I checked in the log that that's when my windows was updated.

Looking for some answers on this now....

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