Hi, hoping someone can help as running out of ideas now.
When I switch on, before Windows (XP) has a chance to start, I hear a double beep, then a black screen with Error messages.
Here's the full message:
Phoenix TrustedCore (tm) NB
Copyright 1985-2005 Phoenix technologies Ltd.
All rights Reserved
BIOS Version 2.6.3
System Configuration Data updated
Resource Conflict - PCI Network Controller on Motherboard
Bus: 08, Device: 00, Function: 00
Resource Conflict - PCI Serial Bus Controller on Motherboard
Bus: 08, Device: 01, Function: 00
Resource Conflict - PCI on Motherboard
Bus: 08, Device: 00, Function: 01
Resource Conflict - PCI on Motherboard
Bus: 08, Device: 00, Function: 02
Press <F1> to Resume, <F2> to Setup, <F3> or <Num 9> to Reboot
So, I press <F1> and Windows starts as normal.
Once inside Windows, it finds this "new hardware" and tries to instal, but cannot, so then there's 3 x yellow exclamation marks on PCI Devices in Device Manager.
Also, Broadcom network controller has the same yellow exclamation mark.
Messing about trying to update drivers yesterday only resulted in the blue screen several times, so now I have formatted nd started the process of re-installing XP.
First time it's rebooted since installing, the same error comes up.
So, this morning I've stripped the laptop down trying to find any loose connections, but finding nothing untoward, reassembled.
I did clean the fan while I had it open, so not a complete waste of time.
Anyway, same problem, and running out of ideas.
Just hoping someone can give any idea as to the possible problem.
Thanks in advance
Solved! Go to Solution.
I am sorry about the situation; please shut down the computer and then run the hardware diagnostics, follow the steps below.
Press the Fn + power this will initiate the hardware diagnostics. Let us know if there is any error code listed.
Hi Senthil, thanks for responding.
The Fn + power test is complete, and every result is a PASS
This is the same result I had yesterday from the diagnostics tool on Dell's web-site (apart from my battery which was the only thing to fail)
Just an update as I've made some progress.
I've re-installed XP, including Service Pack 3, and installed the drivers from the Dell Resource CD.
The error on the start-up has gone, no beeps, and no black screen as before.
Now though, in Device Manager, the Broadcom 440x 10/100 Integrated Controller is still with yellow exclamation mark.
I've uninstalled and reinstalled, and sourced the driver direct from Broadcom's site, but still this problem.
In Computer management - Event Viewer - System, there's multiple errors with the name bcm4sbxp, and in the properties it shows Event ID as 5008, and says "Broadcom 440x 10/100 Integrated Controller : Has encountered an invalid network address."
There's no further help in the Support Centre, and google hasn't helped either.
At least feeling like the end to this problem is near.
If anyone's got any hints they would be greatly appreciated.
Something might be wrong with the Ethernet. Try the Dell XP driver:
You can see also whether you can disable the Ethernet/Integrated NIC within the BIOS setup and boot into Windows XP then power down the computer. Then go into the BIOS setup and re-enable it.
You might also want to install Windows 7 32 bit without a product key for a 30 day trial from here: http://philipyip.wordpress.com/windows-7-sp1-iso-download/ or Windows 8.1 Enterprize evaluation for a 90 day trial: http://technet.microsoft.com/en-us/evalcenter/hh699156.aspx
Both versions of Windows have native driver support for this NIC and 8.1 will have driver support for everything in this model (except maybe the card reader) so if the ethernet works you know instantly it is a driver problem within Windows XP (which reaches End of Life in 5 months) or a hardware fault if the NIC still doesn't work in Windows 7 or 8.1.
Scratch my last post, this morning I've booted up and have the same errors as before.
Device manager shows Broadcom with the same yellow mark, and 3 "Other Devices" listed as "PCI Device", and all with the same yellow marks.
Yesterday these 3 were not showing, but there was one called SDA something that sometimes had, sometimes didn't have the same yellow exclamation mark.
I had checked the driver details of the Broadcom device yesterday, and it showed as: C:\Windows\system32\drivers\bcm4sbxp.sys.
It says the same this morning.
Does this mean it's installed Windows version of the driver, rather than the Dell version?
The one on the Resource CD (R133409) and the one you've linked to (R149798) both look like they are installing, but the driver details remains the same, and the yellow mark is always there.
I can't see any settings in the BIOS relating to this, so cannot do that step.
Now since installing and uninstalling this device, trying to instal the right driver, i am starting to get the blue screen of death. It's the second one in two days.
The message mentions rimmptsk.sys and a quick google says:
Rimmptsk.sys with description rimmptsk is a driver file from company REDC belonging to product RICOH SD/MMC Driver
This is what I was referring to before when i said the device was SDA something.
So, it could be two bits of hardware, or two drivers?
Ok, so I've just rebooted since it blue screened, and no errors and no beeps again.
Device manager now shows Broadcom and SDA Standard Compliant SD Host Controller, both with the yellow marks.
SDA driver details are similar, C\Windows\System32\drivers\sdbus.sys
So,are these devices using the windows default drivers instead of the Dell ones?
My next step would be to try Windows 7, but i am a bit reluctant as I've formatted and re-installed XP twice in 2 days and it doesn't look too straight-forward
Installing the Windows 7 operating system is a very good thought, after installing incase the issue persists then it’s an issue with the motherboard. Please consider replacing it.
Ok, I've managed to borrow discs of Windows 7
I've tried to boot from disc but cannot, so I presume my laptop is not high-end enough.
I'm guessing I would have the same problem if I downloaded 7 from the link above, and then went through converting it to boot from USB?