1 Copper

Inspiron 1501 - video failure, now won't POST

A while back, my mother started complaining that her Inspiron 1501 would no longer send video to her external monitor, and asked me to check it. Before I could get to it, the laptop's LCD also stopped showing anything, but she said she could still hear it boot into Windows.

Now it's not even reaching the initial POST -- hitting the power button causes the power icon to light up, fan spins briefly, hard drive seems to be on (but inactive), and the optical drive makes a momentary sound...and then it just sits there in total silence.  Tapping the power button again turns it off instantly.

So far, I've tried these without getting any results:

  • booting after it has been plugged in for 12 hours
  • booting without the battery
  • holding down the power button
  • removing the hard drive before booting
  • booting after it spent 20 min. unplugged without the battery
  • booting while holding Fn down
  • booting while holding keys that usually go into other systems' BIOS (delete, F8, etc.)
  • removing both memory sticks then booting
  • starting with a Linux live CD, then with a Linux liveUSB plugged in
  • combinations of the above

I'm not used to working with Dell systems, so I'm going by what has worked on other laptops and ideas I've found on various sites/forums, but at this point I'm at a loss.  Does anybody have any ideas for what to try next, or what could possibly have gone bad on it?

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RE: Inspiron 1501 - video failure, now won't POST

Hi xyzzymage,

This seems to be an issue with the motherboard; Depending on the warranty status we can help you further, please use the link below to check the warranty status.


Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further. 

Click on my username select start conversation and send me the details. 

Thanks and regards,
Senthil S
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US / India . For Dell support videos click here.

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