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February 8th, 2013 18:00
Inspiron 1520: memory card reader doesn't work in Windows 8
I upgraded my daughters Inspiron 1520 to Windows 8 and everything works well. The only problem we are having is the memory card reader does not work. Windows 8 recognizes it and shows the action center flag and advises us to install a new driver.. We install the driver R188776.exe, install it, and re-boot, but the memory card reader still doesn't work.. Is there another driver we can install?
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DELL-Roshan L
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4.4K Posts
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February 8th, 2013 21:00
Hi 3DPiper,
Welcome to the Community,
This system model is not supported by Dell for Windows 8 upgrade and hence Windows 8 compatible drivers are not listed on our support website under Drivers and Downloads for your system model.
I find that this system has the Ricoh R5C833 memory card reader and I came across this Windows 8 compatible driver for this card reader for a different system model.It may work on your system.
Try this ftp link to download the driver : ftp.dell.com/.../R243820.exe
Hope this helps,
Thank You
gpratts
7 Posts
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February 16th, 2013 13:00
I'm having the same problem. I recently upgrade to Windows 8 and my media card reader is not working. My USB works fine but when I put my memory card on the slot, nothing happens. I have a dell inspiron 570 desktop.
Hopefully someone can help?? :(
DELL-Roshan L
6 Operator
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4.4K Posts
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February 19th, 2013 02:00
Hi gpratts,
Welcome to the Community,
Dell does not provide Windows 8 compatible drivers for your system model.
Try installing the Chipset driver in Windows 7 compatibility mode.To install driver in compatibility mode follow the steps below:
1>Download AMD chipset SB710 driver from this link: www.dell.com/.../inspiron-570
2>Go to download folder location,Right click ‘Setup’ file and click ‘Properties’
3>Click Compatibility tab,put check mark for Run this program in compatibility mode,select Windows 7,Click Apply,OK.
4>Right click on the set up file(.exe),select Run as Administrator
5>Follow on screen instruction to install driver.
If the driver gets installed successfully,reboot the system and check the media card reader.
Hope this helps,
Thank You
gpratts
7 Posts
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February 19th, 2013 19:00
thanks Roshan, but I followed your instructions and nothing. I guess since I upgraded my media card reader wont work.
DELL-Roshan L
6 Operator
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4.4K Posts
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February 19th, 2013 21:00
Hi gpratts,
Try looking for Windows 8 driver directly on the AMD website and if that does not help as an alternate you may want to use a USB media card reader.
GSIntegral
2 Posts
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May 4th, 2015 20:00
Did you ever get this problem figured out? I had two hardware devices indicating problems when installing windows 8 on my 1520. Never actually used my card reader until I had everything up and running. I downloaded "Ricoh R5C832, R5C843, R5C833, v.1.0.1, A00 Ricoh R5C832, R5C843, R5C833, v.1.0.1, A00