jayebrown
1 Copper

Inspiron 1520

When I turn on my laptop the windows logo is very faint then screen goes black. I know my laptop is old, is it dying?

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2 Replies
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RE: Inspiron 1520

Hi,

Thank you for writing to us!

Kindly check if your able to run diagnostics on the system and make a note of the error .

Also private message the service tag and email address .

Thanks

Robin

DELL-Robin D
Social Media Support
#IWork4Dell

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RE: Inspiron 1520

Hi JAYEBROWN,

Thank you for writing to Dell Community Forum.

Please run the LCD BIST test on the system and check if you get any display.

* Turn the computer off.
* Press and hold the D key while pressing the power button. This will start the Laptop LCD BIST.
* The screen will display multiple flashing colors. Look for lines, distortion, or any other video issues you have observed.
* The laptop will restart when the test is finished.

Check with an external monitor.

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

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