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Inspiron 1525- 1526, Touchpad, Mouse or Keyboard Issues Fixed

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 hi all. i'm new to dell forum. i'm here to show you how to fix inspiron 1525 -1526 touchpad and keyboard issues. some of you experience the touchpad acting up crazy, cursor jumping from one side of screen to the other, etc. some of you experience  the keyboard working sometimes, and others  experience that keyboard types by it self, etc. now put everything back together. or test your touchpad before you put everything back. if you need to apply more tape  behind the touchpad cable. please do! you should now enjoy using your laptop with no problems. note: your keyboard should now work fine. touchpad problem made the keyboard  useless. since now touchpad is fixed, your keyboard should work fine. if it doesn't, please apply the same technique attaching tape to the end of the keyboard cable.

 

 

 

 

 

 

 

 

 

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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i hope everyone is happy, and enjoying  their laptops. well apparently  the cable connection from the touchpad becomes loose over time. that's why many dell customers have their laptops repair by the dell factory, only to work for a few months, and then the problem comes back. in other words the cable thickness  shrinks over time or the latch that holds the cable looses grip. but as you see a little bit of tape solves this issue.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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i hope everyone is happy, and enjoying  their laptops. well apparently  the cable connection from the touchpad becomes loose over time. that's why many dell customers have their laptops repair by the dell factory, only to work for a few months, and then the problem comes back. in other words the cable thickness  shrinks over time or the latch that holds the cable looses grip. but as you see a little bit of tape solves this issue.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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one more thing people, do not forget to install the right driver for touchpad. some people were trying to slow down the cursor speed or touchpad sensibility well restore it back to default settings. keep in mind that this issue is not related to "bios problem" or "touchpad driver".

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I'm very tempted to try this although I'm very technically inept!! LOL. Also I'm thinking this may affect your wrranty!? If anyone else tries this and it solves the problem, please let us know.

Thanks PeruRican!

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I agree, taking apart your computer and attempting to repair it yourself will certainly void your warranty if Dell can tell that you have done that. I say its not worth the risk, and Dell should fix the problem.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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  Hi  All ......


  I SEE SOME USERS STILL UNDER  DELL'S  WARRANTY ...   WELL WHAT ARE YOU WAITING FOR ?    CALL DELL TECH SUPPORT, AND ASK THEM TO HAVE IT FIXED...   

NOW KEEP IN MIND THIS ISSUE HAS A CHANCE OF COMING BACK WITHIN MONTHS.

THIS A DO IT YOURSELF FIX PROJECT FOR THOSE WHO'S DELL WARRANTY HAS EXPIRED ...

ALSO,  IF YOU ARE UNDER WARRANTY,  AND WANNA FIX IT YOURSELF,  DON'T BE AFRAID , THERE WON'T BE ANY  VOID SEALS LABELS.

........  ANYWAYS,  NOW YOU KNOW WHERE THE PROBLEM IS, IF YOUR LAPTOP TOUCHPAD GOES CRAZY  .......

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hello, I have the problem of erratic touchpad and lockup key board. I have updated  the touchpad driver, seemed to solve the problem but reoccurred. What I have noticed, after two hours of operation the touchpad is erratic and I have to shutdown and let the 1525 cool down. I can restart and no problem. I assume this is a heat related problem, maybe heat causing resistance to increase on the touchpad cable connection that you are illustrating in your fix. Since I have critical operations on the 1525 for the next week, I cannot use your fix. If I continue to have this problem, at the end of this week, and the problem is persistant, I will send computer in under warranty. Thank you for your fix, may use it in the future, I will reply.

It is later, the problem reoccurred on the 1525 xp-home, I think I resovled my problem. I have downloaded and expanded the Dell Alps Touchpad driver in it the default location. I went to control panel, system, hardware, device manager, point devices, hightlighted Dell Touchpad, right click, properties, uninstall click, yes to restart, rebooted, computer started normal to desktop, was able to use touchpad, then rebooted (restarted) again. NO PROBLEMS. I have had computer on for eight hours and all is normal. Hopefully this helps someone. This is a mystical problem. Good luck.

Will edit post if there is more news.

More news, same problem, this time I went to device manager and opened Dell Touchpad driver and rolled back to previous driver version, also select standard size mouse display. So far no more problems for a day. If this problem reoccurs, its bye bye  1525 back to Dell for repair, hardware to fix my hardware, or replacement.

Reocurred yesterday, tried another rollback, but no older driver, so updated driver again, and working ok.

Still working ok, some other thoughts, if this problem is so random, it would be hard for tech to repair this problem under warranty or not. This maybe basic, I cleaned the touchpad with the cleaner I use on my LCD, spray first on a clean cotton cloth then rub the touchpad area to clean. 

Reoccurred, un/install driver, back to thinking it is heat related, the fan intake is in a bad location, bottom left of the laptop. With the laptop on the lap the fan is covered. Fan may loose power over time and not cool properly. I will call Dell service soon.

Update: I have removed Dell touchpad update with add/remove programs, defragged, computer worked normal for few days then the hanging mouse again. I called Dell service to set up a return and repair, computer started the next day all normal. Sent the computer in on a Friday and returned the next Friday with unable to duplicate problem and no corrective action.  As I am writing this note, all is normal, I hope the hanging mouse cursor stayed at Dell service.  Sorry that I could not have identified the problem and added a solution.  Dell had a special offer of extending the warranty on the 1525 for four years and I opted for this action. This is all I can add to the forum. I will still buy Dell notebooks, I have an Inspiron 2100, 8000, and two 1525s.

The problem is back, a temporary fix, shut computer down, remove battery and/or charger for 15 seconds and then reconnect, then restart computer. Still researching, why this helps.

I did it, the modifications in the pictures, just go easy, hardest part was the center console cover. Refer to <ADMIN NOTE: Broken link has been removed from this post by Dell> and be careful to start from the right by the indent, I had to use a thin metal wedge shaped to start from the indent of the cover. I used a small wood and/or plastic wedge shaped tool to help dislodge the edges of the panel. Start from the right and continue down the back by the hinges. Beware, using a pry by the power button, there is a small ribbon connector cable to the front and right of the power button.  I was able to lay the console over without removing the cable, carefully took the screws out for the keyboard and move it out of the way to have access to the touchpad cable. Slide the black tabs left and right of the ribbon with a plastic or wood tool, and the ribbon slides out. The add on tape is small, about 3/16 wide, I used tweezors for placement. I used two layers of scotch tape. This operation was done on 8/8, will give it a week to see if it fix the problem.

It is 8/15 and this hardware fix has cured my 1525. No freezes or erratic mouse pointer. Next to install current Dell Touchpad driver, I have been using the Microsoft generic driver. 8/16 and installed Dell updated Touchpad driver 2008.  The computer works as it was new. Finally. 8/28 still no problems.

PERURICAN, the above picture fix, thank you, Dell should give you a new computer or coupon and take note of your fix.

May this problem not plague you.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Thnak you for your reply  MarkRam  ... 

 You are having almost the same problems as I had with my Dell 1525 laptop ...    An erratic Touchpad , and keyboard lockup ...  plus I noticed that Touchpad became very hot in temperature ...  at one point I thought that Touchpad was damaged, But  since I have experience in fixing laptops, I was determined to find a solution ...

 First I replaced the touchpad with a new working touchpad...   but the erratic activity was still there ...  So replacing with a new touchpad didn't fix the problem ...   

Second I took the erratic touchpad and placed it on another  inspiron 1525 that had No problems ... and guess what ... the erratic touchpad was actually working fine..

So I narrowed down the problem, I was sure that the touchpad wasn't damaged at all..    I moved on to check any burned chips on the board, but everything looked in great shape..

Third and Last, I was gonna make sure that the cable connecting the touchpad with the motherboard socket , was secure and had a tight fit ....  AND SURPRISE SURPRISE .. TOUCHPAD WAS WORKING FINE WITH NO PROBLEMS ... PLUS KEYBOARD WAS ACTING NORMAL ..

 MARKRAM, I hope everything works out for you, and you have a good working laptop running ...  no matter what you try to get it fixed ... If you do try my technique, please be kind to post back , so others can see.....   

Catch you later all...

 

 

 

 

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Fantastic post!  I have had this Dell 1525 Toachpad problem from day 1.  I even sent the laptop in for repair for the keyboard not working all the time and Dell re-seated the keyboard ribbon cable and sent it back.  I had forgot to mention the touchpad problem to them at that time.   (laptop sent in before this post's date) So maybe they use your info now. 

This is the best post I have seen in a long time!  PeruRican I hope Dell gave you a big gift for this fix. 

Thank you so much for the hard work and great photos. emoticon.Smile.title

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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  Welcome to this post  Fliersrr

 

  Thank you for sharing your experience with us ...  

  Looks like you fixed the Touchpad problem on your own, when you got your laptop back from Dell Corp ....

 Just to be 100 % sure please  tell us  what you did to get the Touchpad fixed .......  Did you try my Step by Step troubleshooting ? .. How easy was to follow instructions ?

  Please share what you did so other users can read it .....

 And by the way .. I haven't received no Gift from the Dell Tech dpt, yet    ......   emoticon.BigSmile.title .....  I should right ?    I'm saving them big money  ...  emoticon.BigSmile.title  ... 

 Best gift so far for me ....... is ........  I'm  happy as long as I make others happy ....  Always share a bit of  knowledge .... feels good ...

 Peace  \\m// 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hello,

Yes I followed the above instructions and pictures.  The only thing I did differently was not to take out the keyboard completely.  I pulled it up and decided to just let it go back a few inches and was able to work on the touchpad's cable just fine.  I added the boxing tape, re-assembled and presto, no more mouse problems. 

I never would have guest it was a poor connection problem, but you were 100% correct.

I was at a point where I had tried so many different drivers, setting, and ready to toss the laptop out.  I was in hope maybe the new Windows7 would fix the problem.  I just was on the web and decided to search for a FIX again in hopes of finding something that worked.  And there was your post!

Dell should at least send you a small gift and a thank you.

Your photos are a lot of help.  The small arrows showing the direction of how the cable locks work is great.

If anyone is having this problem, they should take a few minutes and do this FIX.  It WORKS!

You saved a laptops life.

Thank you. 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Great post! PeruRican, please see the email and private message I have sent.

 

Wanted to clear up one thing about the warranty: It does NOT void your warranty if you open the laptop up and make modifications. The only time your warranty would be voided would be if any modifications you make to the system cause damage. We would classify that as customer induced damage and would not warrant repairs.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Since Bill said it wouldn't affect my warranty I decided out of desparation to try Peru Rican's fix. The instructions were easy to follow even for me a non technical person. HOWEVER, I'm sorry to say that it  HAS  NOT solved my problem. When I 1st cut my laptop on it works fairly well.....but if I stay on for awhile it is totally goes totally crazy. Guess I'm going to have to call Dell although it sounds as though that will be a waste of my time. Sure wish your FIX would have worked for me!!!!

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hello ddough,

It's been a few weeks for me and the mouse is working well.  I just wanted to say that I used three layers of tape under mine.  Also make sure yours did not push back when getting inserted.  The tape must be thick enough, and under the very edge so the ribbon contacts are pushed up against the motherboard connector.  I am sure you noticed that this laptop gets warn under the touchpad after extended use.  This causes the connection to be worse so three layers of tape made mine perfect.

I would definitely take the ribbon cable back out and see if the tape moved back.  Either way it's worth the time to try three layers.  remeber that tape must be all the way to the end of the ribbon cable for it to push the contacts.

Hope you get it working.

 

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hi Ddough .... well as Fliersrr said .... make sure the tape attached to the back of the touchpad cable fits right in place ...  otherwise try adding one more layer of tape ....  

A good sign that there still a bad connection between the touchpad cable, and the Slot, is when the touchpad surface gets very HOT ....... so if you get this there must be a bad connection still after your fix .....  Like I said try adding a layer of extra tape .... 

 Good Luck !!!    and please reply if you do try fixing it again ...

 

Peace  \\m//

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Follow Up on Dell 1525 Touchpad:

It has now been almost 2 months since I used the fix above.  I have to say the touchpad is so, so much better, but in all fairness to all readers, it is still not perfect. 

I still think it makes such an improvement that I would still recommend doing it.

I am now running Windows 7 RC from Microsofts web site and the touchpad is still the same.    I am using no additional software for the touchpad.  Just the generic driver Microsoft installed.   Windows 7 does not gain or loss anything towards the fix.

I am so glad I found this fix.  It is worth the time, but just don't expect a perfectly normal touchpad. 

Fliersrr

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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This problem just hit me about a week ago.  It sounds like the exact same thing.  But the only thing is it effects my USB mouse too when I plug it in.  So that doesn't make sense about how the fix will do it.  But I don't know.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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HEy PeruRican, THAnks for the post. I have the exact same problem and to try your ways but my laptop is E1405. I m afraid it is little different than 1525 and the cables might be placed differently. Do you knowany thing aboutthis? I wil ask Dell to give u a gift.:emotion-1: Thanks

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hi  Deepak995 ...

 Well, your problem might  be fixed by replacing the  TouchPad ... as many times the parts of a laptop start to go wrong, yours might be having just that ... 

 

 In this case the Dell 1525 has been having issues in which replacing the entire TouchPad with a new one, did not fix the problem, but it did work for a while ...

 When I started to fix my laptop, I replaced the touchpad with 2 different Working Touchpads, but the problem was still there...  That's how I came to think that the problem was on the motherboard, and eventually I found out that resetting or having a good connection for the touchpad cable, fixed the problem ..

Like I'd said your problem might be a failing/bad  touchpad, and not a bad connection .....    But it's worth trying to reset the touchpad cable, and if it doesn't work, you can buy a replacement on-line ....

 I don't have visual instructions on how to disassemble or assemble the E1405 laptop ...  but by looking at this post you can have an idea on how to disassemble the E1405, which in a way looks the same as a 1525.

 

 Here's a link if you wanna get a replacement ... a Palmrest with touch ...  

http://cgi.ebay.com/DELL-630M-640M-E1405-M140-PALMREST-TOUCHPAD-HC430_W0QQitemZ150307496952QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item22ff0663f8&_trksid=p3286.c0.m14#ht_3090wt_939

 

 If I find a visual step by step on how to disassemble /assemble the E1405 , I will give you the link ..

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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   I totally forgot to give my thanks to DELL BiLL B   for sending me a gift ....

 

 Thanks BiLL   !!!

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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   I totally forgot to give my thanks to DELL BiLL B   for sending me a gift ....

 

 Thanks BiLL   !!!

 

Oh, you got it? Sweet! How was it? I forgot what I sent. LOL

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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To all,

 

the above step by step solution guide, fixed the problem I had with my touchpad.  I was having problems with my pointer jumping around all over the desktop and after putting 3 pieces of tape on the touchpad cable VOILA! 

PROBLEM FIXED!

I was in touch with Dell Tech support 3 times since October of 2008 and had others try to fix my touchpad.  It is not an A/C or driver problem!!!!

I am forever great full, and this is a good day to start my 2010!

G

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Wow - it worked pretty well for me too. Huzzah! Not perfect but still way better...

I have hated this computer for 2 straight years (and hated myself for buying another Dell after all the problems I had with my old laptop). I would rather undergo water torture than ever again talk to tech people in India, so I never even bothered with that excercise in frustration. I've actually been shopping all holiday season for a laptop for myself, but thought I'd check the forums one more time and found this awesome pictorial cure. If you're like me, give this a shot. It was easy to do and might make your life soo much less aggravating.

Thank you thank you PeruRican - I hope it's true that Dell did something for you for your troubles. Why they couldn't have done it themselves is a mystery.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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ANOTHER SUCCESS STORY!!!

For the past several months I have been using a Bluetooth keyboard w/trackball. It has been a hassle to have to carry the keyboard along with the laptop, not to mention the wireless receiver sticking out from the side of the laptop.

I used duct tape instead of packing tape, and added a layer just to be sure. Just one caution to others replacing the speaker grill is even more difficult than removing it, I held my breath until it was all back in place, laying flat without any ripples.

THANK YOU PeruRican, Love Ya!!!

p.s. I don't understand why Dell has not addressed such a simple to resolve issue.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Excellent pictures and descriptions.  I believe that step 3 should be hard drive instead of battery.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I have an Inspiron 1440 with the same issue as described in this article. The photos are still helpful, even if it doesn't look exactly the same as for a 1550. But, I cannot get the touchpad cable out - Using fingernails, I can pull down the latches either side. I have tried to slide it out, but it won't come out, which leads me to think maybe this isn't my issue, since the cable is very firmly inserted.

 

One question for this forum - can anyone post photos of the 1440 touchpad cable location - I think I'm right, I don't think there is anything else it could be, but confirmation would be nice. And I'd like some clarification from folks who have done this - how difficult is it to remove the touchpad cable? How did you do it if it was difficult?


Thanks, everyone,

Susan

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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You are a GENIUS.  I have been having problems for the past year and major problems since Win 7 came out with my cursor jumping all over the place when using the touchpad.  I replace the touchpad 2 days ago for my Dell Inspiron 1525 and the cursor was still going crazy.  So I figured what the hell I'll try your solution.  This has solved the majority of my touchpad and keyboard problems.  The tape I placed under the touchpad cable and on top of the keyboard cable has worked wonders since last night.  Still having a little bit of problem with the vertical scrolling not working quite right, but I think that may be the settings.  This is the first typing I have done without the pointer erasing things randomly and moving the cursor all over the place.  Now my space bar actually works and no problems with the keyboard.

 

Thanks and Dell needs to give you a job.

 

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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To get the technical manual go to Dell.com and look up manuals for the Inspiron 1440.  Download the Technical Manual and that will tell you where the cable for your touch pad is.  On my Inspiron 1525 it was difficult to get the cable out, but is slowly worked it out.  Make sure that the plastic piece is pulled all the way out.  My cable was in tight too, but in the end the tape solution has worked, so far.

 

Alison

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hi Susan ... User:  "guggens"

Well, since you own an Inspiron 1440 ,  then the touchpad's problem might have a completely different solution ....  it might  be fixed by just replacing the TouchPad with a working touchpad ... as over time the parts of a laptop start to go wrong, yours  might be just that ... 

Like I'd said your problem might be a bad  touchpad, and not a bad connection, but it's worth trying to reset the touchpad cable, and if it doesn't work, you can buy a replacement on-line ....

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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 Thank you everyone  for posting your experiences,  and for leaving positive feedback ... 

 Peace  emoticon.Wink.title  \\// 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Thanks, everyone for the help, much appreciated!!  Well, the technical manual nor the service manual show the touchpad cable system (keyboard yes, but touchpad, nope), but I'm pretty sure I have the location of the touchpad cable figured out. And it's a brand new laptop, and although it could certainly be a defective touchpad, I now think it's something else. My "client" is my daughter, and as I couldn't repro the issue, I was relying on what she said, namely, that the touchpad was crazy. But what she really meant to tell me is that the KEYBOARD misses keystrokes when she's using IE8, esp. the backspace key when the processor gets to a certain point.

There seem to be two different problems on the Internet one about crazy touchpads and the other about crazy keyboards. With touchpads, the cable connection needs padding. But after watching my daughter reproduce the issue, I think we have this problem instead - "The problem is a "stutter" in the keyboard response. You can almost see the cursor blinking at a slower and somewhat random pace once you begin typing. Even the space bar and backspace keys are affected. It was taking me minutes to respond correctly within an instant messenger when it should have taken seconds."

Thread is here, hilarious read if you have the time emoticon.BigSmile.title http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/3fe689fd-601f-4988-b97a-f16...

I've done a lot of stuff they suggested in the article, and it seems to be resolved, but I'm guessing not really, I think we just haven't pegged the processor enough yet. When she goes back to college and downloads videos and does her homework online same time (one teacher requires you to use IE and not Mozilla), this may show up again. And I'm posting it here because someone who still has the issue may be benefited by this thread.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I was a little confused at the step right after you cut the rectangular strip in the tape. I couldn't see where that rectangular cut fit in. What am I missing?

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Thanks for your fix. I had same problems with my touchpad of my inspiron 1525 for quite a while and was using an external mouse (only the right and left click buttons of touchpad were working). Came accross your fix, tried it but it did not work. Changed the tape a few times thinking I am not placing it correctly. Even put on a third layer as another member suggested. Touchpad still didn't work. But after opening and putting back the keyboard so many times now I am having problems with the keyboard.  Now my 3, 4, 5, e, r, t, d, f, g, c, v, b keys don't work. Tried moving and packing the keyboard cable with tape but looks like the connections are still not making right contacts. If I lift the keyboard in air at a certain angle when the cable is either pulled or pushed then the keys work sometime, but when I seat the keyboard back they don't work. I just gave up and guess I'll have to replace the keyboard or dump the laptop altogether. Any suggestions?

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Thanks PeruRican

 

Instructions were easy to follow and keyboard cursor no longer jumping all over the screen

Dell should pay you for the for the fix

 

Rich

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hello everyone I have been having this problem around a month now. I have an extended warranty so to be fair to dell they have done very well in trying to resolve my problem. Since reporting the problem. I have had 3 new motherboards, 3 new touchpads a new ac adapter and cd drive. None of these has sorted the problem what so ever. Its getting to a point where its rediculous there replacing every part in the laptop more than 3 times is a joke. I paid for added warranty and I want a new laptop

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I have tried this fix without success so far. I have even tried a new touchpad assembly with a different ribbon. I think the problem goes further than a loose connection.

 

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Thanks, everyone for the help, much appreciated!!  Well, the technical manual nor the service manual show the touchpad cable system (keyboard yes, but touchpad, nope), but I'm pretty sure I have the location of the touchpad cable figured out. And it's a brand new laptop, and although it could certainly be a defective touchpad, I now think it's something else. My "client" is my daughter, and as I couldn't repro the issue, I was relying on what she said, namely, that the touchpad was crazy. But what she really meant to tell me is that the KEYBOARD misses keystrokes when she's using IE8, esp. the backspace key when the processor gets to a certain point.

There seem to be two different problems on the Internet one about crazy touchpads and the other about crazy keyboards. With touchpads, the cable connection needs padding. But after watching my daughter reproduce the issue, I think we have this problem instead - "The problem is a "stutter" in the keyboard response. You can almost see the cursor blinking at a slower and somewhat random pace once you begin typing. Even the space bar and backspace keys are affected. It was taking me minutes to respond correctly within an instant messenger when it should have taken seconds."

Thread is here, hilarious read if you have the time emoticon.BigSmile.title http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/3fe689fd-601f-4988-b97a-f16...

I've done a lot of stuff they suggested in the article, and it seems to be resolved, but I'm guessing not really, I think we just haven't pegged the processor enough yet. When she goes back to college and downloads videos and does her homework online same time (one teacher requires you to use IE and not Mozilla), this may show up again. And I'm posting it here because someone who still has the issue may be benefited by this thread.


Thanks for your instruction! It's quite useful, I understand this part, It is just the solution for my problem.
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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Great post! PeruRican, please see the email and private message I have sent.

 

Wanted to clear up one thing about the warranty: It does NOT void your warranty if you open the laptop up and make modifications. The only time your warranty would be voided would be if any modifications you make to the system cause damage. We would classify that as customer induced damage and would not warrant repairs.


This is what I'm looking for, I got more deep understanding about this part, Nice writing, Thanks for your analysis!
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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Just tried this, but no luck.  There was already a large and very thick piece of blue tape on the back of my connector (they must have discovered this problem at some point) and the contacts had significant dents in them, indicating plenty of pressure.  I put a little deoxit contact cleaner on, but absolutely no difference.  In my case, the touchpad works ok for about five minutes, then it seems to not notice it is being touched.  Randomly.  Linux and Windows both.  Guess I'm stuck with an external mouse.

Ted.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I have always used an external mouse and have had the jumping around for the last year or so.  My touchpad does not heat up and I do not touch it, yet it still jumps around.  At first I thought I had a virus of some sort but after running everything I could think of and then searching for thsi problem elsewhere it continued.

I guess I will try this and see what happens.  Its funny how I find this apparent fix and now my cursor hasnt jumped once while typing this out.

 

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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PERURICAN,

  How delicate are the ribbons for the mouse pad? After pulling down the release latch, I attempted to remove the cable end. The adhesive on the black pull strip just came right off. Is it ok to gently use needle nose pliers to remove the cable? It appears to be in there pretty snug and I don't want to damage anything.

Thank you for your quick response.

raptorjockey


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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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>Is it ok to gently use needle nose pliers to remove the cable?

Yes, but the keyword is GENTLY.  When the latch is released, it should require almost no force to remove the cable.  If it requires force of any kind, then the latch is not completely released.

>It appears to be in there pretty snug and I don't want to damage anything.

Sounds like the latch isn't completely released.  Play around with the latch a bit and see if you can get the cable looser.

Good luck!

Ted.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I have the same problem and it's totally driving me crazy!

Have you found a solution ??

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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i mean the prob puertoricantwo  posted about - the  4, 5, e, r, t, d, f, g, c, v, b keys not working. any help will be appreciated.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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Hello,

I have this problem although the cursor behaviour seems like the problem may be due to overclocking. How can I determine if thisis the problem before tearing into the laptop? Thank you.

Jett

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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maybe you are right because I tried the tape fix twice and it did not help. The directions for the fix were great and easy to follow but I took the laptop apart twice and did exactly what they said and it was no help. the second time I opened it up I added more tape to make it thicker. Still no good. My problem is when typing in word, email or any program the cursor constantly jumps to somewhere else in the letter causing mistakes, deletions of sentences etc etc.  It is so frustrating I am ready to throw the laptop out the window. I keep thinking it is software but it happens in any program.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I also tried the fix without success...I finally gave up and bought an external mouse and with that I have no problems ! It was not what I wished but after spending that much money it was the only solution I could find. Saying that...my laptop is over 2 years old now and I am thinking of purchasing a new one and I can tell you it probably will definitely NOT be a Dell !!!

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I also use an external mouse but still have the problem. Is there a way to shut off the mouse pad or is it automatically shut off when using an external mouse. Because many people told me to shut off the mouse pad but I cant seem to do that. ??

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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My touch pad gets squirelly after about 1/2 hour of usage. Then I switch to my external mouse. What amazes me is that, apparently, no one from Dell bothers to read or respond to these forums. It's bad for their business. My school district is looking at reliable laptops to replace their aging Howard laptops and I am not inclined to recommend Dell anymore as their support stinks.

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Re: Problem FIXED REPAIRED Inspiron 1525 - 1526 Touchpad, Mouse or Keyboard Issues, Problems , Not Working , Non responsive " Tags FIX REPAIRED SOLVED Problem "

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I couldn't remember so I went and looked and I do not see a way to cut it off either.  I did read somewhere else in all these entries that you could try covering your built in mouse with a piece of cardborrd or something . I notice if I get my hands too close to the built i mouse it becomes less stable. I'm  wondering if it is some sort of static electricity problem or something,

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