Highlighted
zvsmedia
1 Copper

Inspiron 15R 5537 Touchscreen stopped working after BIOS upgrade

I used the support tool on Dell's site to update drivers etc. Everything worked fine until I updated the BIOS to A09. The touchscreen stopped working after that. I downgraded back to A06 but the touchscreen didn't come back. I'm currently at A09.

Any suggestions?

Thanks!

0 Kudos
1 Reply
Community Manager
Community Manager

RE: Inspiron 15R 5537 Touchscreen stopped working after BIOS upgrade

Hi zvsmedia,

Thanks for posting.

Here is a possible resolution I found from one of the DCF Rockstars.  I don't know if it applies to your situation, but you could try it.  http://dell.to/2yaf6d9


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


0 Kudos