Kaazi
1 Copper

Inspiron 15R SE continious beep sound startup

Hello,

I would like to present my problem with my Inspiron 15R SE laptop, bought in september of 2013.

This last week, I've regularly been experiencing a beeping sound at the startup of my laptop. When I turn the laptop on, three buttons light up and turn off again, and the laptop screen remains black. A soon as that happens, the beeping sound occurs. The beeping sound is continiously and indefinitely untill I decide to turn the laptop off forcefully by pressing the power button for 3 seconds.

I haven't downloaded any software in the last three months, nore have I installed any hardware on my computer.

Today I did start the ePSA procedure at the startup. I selected the quick test and the thorough tests. My system passed them all. No fails, no system errors.

I don't have the patience to go through the complete history of this community board for usefull suggestions and tips. That's why I want to ask what sollutions there could be for this problem. I can send the Service Tag of my system if that's necessary.

I'm eagerly looking forward to your responses.

Kind regards,

Kaazi

0 Kudos
2 Replies

RE: Inspiron 15R SE continious beep sound startup

Hi Kaazi,

Thanks for writing to us.

Did the machine beep during the test?

Does it beeps in any particular sequence , as in beeps once then a sort pause then beep twice and then a short pause etc?

Would it be possible to record the same and send us as an attachment.

Do provide us the system tag# and also confirm the name the system is registered under. Let us

know the contact number and email address.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos
Kaazi
1 Copper

RE: Inspiron 15R SE continious beep sound startup

Hello Hemalatha P,

Thank you for your responds. Here are the answers to your questions.

1. No, the laptop did not produce beeping sounds while it was going through the ePSA tests.

2. I have made a recording of the sound. The recording lasts more than 2 minutes. I do however not know how to send you the recording file. Is there an e-mailaddress I can send it to?

3. The Service Tag is GPC6RX1

I'm looking forward to your responds.

Kind regards,

Kaazi

0 Kudos