Laptops General - Read Only

Last reply by 12-22-2013 Unsolved
Start a Discussion
2 Bronze
2 Bronze

Inspiron 15R getting overheated

my inspiron 15R 5520 gets shut down due to over heating while playing high graphics games and when I run ePSA i get this error code 2000-0314.I captured a snap of display with my mobile to show the exact error.

The same game worked well a few days back so its probably not with the game.Also the laptop keeps heating too much even when I play HD videos.

Should I use a a cooling pad? or Wait for Dell engineer to check my laptop for errors?

Should I use a single fan or double fan cooling pad?

Replies (3)
4 Ruthenium

Hi SARC_ONE,

Welcome to the Community.

Click the link mentioned below for more information on error codes:

http://dell.to/12IFoz8

If the system is in warranty, please send me the service tag and name listed on the account in a private message so that I can help you in a better way.

Thanks & Regards
Manshu S
#iworkfordell

2 Bronze
2 Bronze

i have the same exact system and start over heating and shuts down when playing any youtube videos 2 months after the warranty expired, what a coincidence. :emotion-45: 

4 Ruthenium

Hi ,

We regret the inconvenience cause to you.

Please refer to the link mentioned below:

http://dell.to/1iciXu3

Thanks & Regards
Manshu S
#iworkfordell

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US CustomersIndia CustomersFor Dell support videos click here.

Top Contributor
Latest Solutions