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Inspiron 15R not booting at all!
Hello Dell Community!
I searched everywhere on the internet for a solution to my problem but did not find it, so here I am to ask for your support.
A few day ago my Laptop started showing a few probems during startup, and when I was finally able to get to my home screen, there was this 100% Disk Usage Issue, that dragged on for almost an hour if not for more time.
So, yesterdey I tried to turn the Laptop on. There was the Dell loading screen, and then a black screen. Windows does not load after this. Note that the screen is turned ON but its all black.
I got to my girlfriends laptop which also runs Win 8.1 and created a USB Recovery Disk. I Also created a USB/DVD Win 8.1 install.
Both failed to make my computer start. It goes like this: Dell logo, Windows blue logo, black screen.
I tried a few different settings on the boot order and Setup, but nothing seems to work.
Dell Inspiron 15R
Windows 8.1
Service tag - <ADMIN NOTE: Service tag removed per privacy policy>
tl;dr - windows 8.1 not booting past dell logo. tried recovery disk but it doesn't work.
PS: Sorry for the english.
LSUFAN51
4 Operator
4 Operator
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6.4K Posts
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January 5th, 2016 11:00
:emotion-2:
Tap F12 (Diagnostic):
1.Turn off Laptop
2. Power on laptop, quickly tap F12 continuously.(Don't wait for Dell icon to appear, soon as you turn on laptop, start tapping)
https://youtu.be/rMBIyeelQA0
mariogusman
7 Posts
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January 5th, 2016 12:00
Hello there and thank you taking you time to help me!
Today I tried to turn the computer on again, and this time it showed a blue screen with the following error:
UNMOUNTABLE BOOT VOLUME.
Does it help you figuring out a way to fix it?
Thank you
LSUFAN51
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January 5th, 2016 13:00
What exactly is your Dell system model ? Example: Dell Inspiron 3048, windows 10
mariogusman
7 Posts
0
January 5th, 2016 14:00
Inspiron 15R 5537
Windows 8.1
LSUFAN51
4 Operator
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January 5th, 2016 19:00
:emotion-2:
Windows 8 and Windows 8.1 STOP Error (Blue Screen) Troubleshooting:
www.dell.com/.../EN