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Thattoughguy
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Inspiron 15Z 5523 Not Turning on - 3 BEEPS & BLACK SCREEN

Hey Guys,

Recently a week ago, I watched a movie and put my dell ultrabook to sleep, the next day, when i started it up, The laptop started giving out three beeps, Then i took it to my local service center who said that the motherboard was faulty, I didn't seem to believe them, so i disassembled the laptop and replaced the cmos battery, after an overnight capacitor drain.

The laptop finally started, and i was met with the dell logo, I tried tapping F2/F12 to no avail, then a black screen appeared mentioning "PXE-ROM : Exiting PXE ROM", This screen comes very rarely, Only after 12 hours of cmos drain. I can't seem to access windows, My hard drive is well working.

Any help would be appreciated 

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Moderator
Moderator

RE: Inspiron 15Z 5523 Not Turning on - 3 BEEPS & BLACK SCREEN

Hi THATTOUGHGUY,

3 beeps is a motherboard failure - kindly review this article for # of beeps and the component associated - http://dell.to/1IuETMX

Try forcing a BIOS update - http://dell.to/2h9shSO - but am not sure if that would work since the system does not go past the Dell logo.

Try the BIOS recovery method - http://dell.to/2loxMBh

If it still does not work, then the motherboard needs to be replaced.

You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ 

Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

Let us know if you have any other queries.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
#IWork4Dell
Dell Support Videos 
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