1 Copper

Inspiron 15Z 5523 Not Turning on - 3 BEEPS & BLACK SCREEN

Hey Guys,

Recently a week ago, I watched a movie and put my dell ultrabook to sleep, the next day, when i started it up, The laptop started giving out three beeps, Then i took it to my local service center who said that the motherboard was faulty, I didn't seem to believe them, so i disassembled the laptop and replaced the cmos battery, after an overnight capacitor drain.

The laptop finally started, and i was met with the dell logo, I tried tapping F2/F12 to no avail, then a black screen appeared mentioning "PXE-ROM : Exiting PXE ROM", This screen comes very rarely, Only after 12 hours of cmos drain. I can't seem to access windows, My hard drive is well working.

Any help would be appreciated 

0 Kudos
1 Reply

RE: Inspiron 15Z 5523 Not Turning on - 3 BEEPS & BLACK SCREEN


3 beeps is a motherboard failure - kindly review this article for # of beeps and the component associated - http://dell.to/1IuETMX

Try forcing a BIOS update - http://dell.to/2h9shSO - but am not sure if that would work since the system does not go past the Dell logo.

Try the BIOS recovery method - http://dell.to/2loxMBh

If it still does not work, then the motherboard needs to be replaced.

You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ 

Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.

Let us know if you have any other queries.

Thanks and Regards,
Social Media and Communities Professional
Dell Support Videos 
Drivers and Downloads

0 Kudos