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Inspiron 17 5000 series monitor doesn't work...

I have a Dell Inspiron 17 5000 series with a lcd touchscreen. I turned it on last week and the screen was white. So I shut it down and next time I used it the screen will not turn on.

I tried hooking the laptop to my TV with an HDMI and it works. The touch screen will work too. But when I take the HDMI cable out the computer screen is completely black. I've read and heard an inverter could be the problem but I'm not 100% positive and don't know where to purchase a part to fix this issue. Any suggestions help!


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5 Rhenium

RE: Inspiron 17 5000 series monitor doesn't work...

Please list exact Dell model number and version of windows. Ex: Dell Inspiron 17 5758, windows 10

In the meantime, enter the service tag number (or Detect Product} onto the link below. After, select Drivers & Downloads and click Detect Drivers. The Dell utility will scan for drivers (Chipset & Video) that need to be updated.

Support | Dell US

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