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del-less
1 Nickel

Inspiron 1750 - Hard Drive Crash (Windows 7)

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The hard drive crashed on my Inspiron 1750. We purchased this laptop in 2009 with Windows 7 OS. I am trying to find a link/section on Dell site to purchase replacement Microsoft Windows 7 OS CD/DVD for my system, but so far not successful. I did not create backup OS CD/DVD when I purchased, I thought I did. Can any one point/help me....?

Thank you.

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2 Solutions

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Dell-Rajesh R
4 Ruthenium

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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Hi del-less,

I regret for the delay in response.

I am replying on behalf of DELL-Priyanka_S. I have created the dispatch on the basis of the private message which you have sent to DELL-Priyanka_S. Do not worry about the information as this is confidential.

I have sent you a private message with the dispatch number.

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

Philip_Yip
5 Iridium

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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DataSafe is gone once you have a new hard drive and manual installation.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
15 Replies
fluffel
1 Copper

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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We have had problems with our Dell XPS laptop after only a couple of months. It started with the Blue Screen and after having to buy Solution Station OnCall Help Plan for £119.00, we were told they had fixed it. They didn't fix it as we got the Blue Screen back, the only thing you can do is to turn the computer off and on again. We keep getting messages onscreen to say 'Dell Safety Back Up Has Started With Problems'. Thanks for that, but it doesn't say what the problems are.

Then, for no reason we started getting the screen fading, along with the occasional Blue Screen. We were told by the Solution Station guys that we had to purchase a further support, a Ticket for 113.90 euro in order for them to assist us. We purchased the Ticket, only to be told, eventually, that there was a problem with the laptop, not the software after all. A member of the Technical Support team actually gave us a telephone number in ENGLAND not India !! but, there is no such number.

We sent letters, by registered post, to Dell Head Office in England and Ireland. We have emailed them. We have heard absolutely nothing back from them.  We are totally disgusted with Dell, their lack of decency, lack of support and lack of anyone to speak to in England.

We cannot stress strongly enough to anyone thinking of buying any Dell products, DON'T DO IT.

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Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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Hi del-less,

To assist you better please provide me with the system Service Tag in a private message, so that I can check your system details and see what best I can do for you.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Please reply to my private message.

Thanks and Regards
Priyanka S
#iworkfordell

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del-less
1 Nickel

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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hi,

thanks for your response..I am sending you a msg with service tag and code numbers...

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del-less
1 Nickel

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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I thought you were gonna look into.....is there anyone else that could help me get an answer or direct me to the right place or people to solve this issue? thank you

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del-less
1 Nickel

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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where can I escalate this issue to? any other dell tech/mod in this forum that can take over? thank you

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del-less
1 Nickel

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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hi,

Seriously? I see there is a mod Dell Appu S replying to all posts but mine? all I need to know is where can I can purchase the my OS cd for my Dell system? I tried to find it on Dell site but no luck

Can Dell Appu S help me? or do I need to wait until Dell-Priyanka comes back from her/his 2 day weekend break?

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Dell-Rajesh R
4 Ruthenium

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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Hi del-less,

I regret for the delay in response.

I am replying on behalf of DELL-Priyanka_S. I have created the dispatch on the basis of the private message which you have sent to DELL-Priyanka_S. Do not worry about the information as this is confidential.

I have sent you a private message with the dispatch number.

Thanks & Regards
Rajesh R
#iworkfordell
To know  more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US ; UK; India. For Dell support videos click Here.
If a post answers your question, please click "
Yes".

Philip_Yip
5 Iridium

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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See my poll here:

http://en.community.dell.com/support-forums/software-os/f/4677/t/19476992.aspx

In addition see my wiki Windows Reinstalaltion Guide once you get the DVD:

http://en.community.dell.com/support-forums/software-os/f/3524/t/19480753.aspx

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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del-less
1 Nickel

Re: Inspiron 1750 - Hard Drive Crash (Windows 7)

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Thanks guys, thanks Rajesh R, you are a true professional, quick question though how do I track that dispatch # ? I checked my actual account and don't see a way to track it....thank you

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