I have just sold 2 dell laptops, inspiron 1764 and I want wipe them before handing over. I can't seem to get to the repair my computer option to start this process.
Any help most appreciated.
V novice techie!
Kindly find the link how to restore the system to factory settings here - http://dell.to/2ngFWxy
If it does not work, then you could use the OS disc and diskpart commands to clean the HDD - http://bit.ly/29I3i5e
Also, please click my DELL-username and write me a private message with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
Thanks and Regards,DELL-RishiSocial Media and Communities Professional#IWork4DellDell Support Videos Drivers and Downloads