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csmith3274
1 Copper

Inspiron 5100 won't boot with new RAM

I'm trying to upgrade some DELL Inspiron 5100 laptops.  We purchased some Ultra 512MB PC2700 DDR 333MHz SODIMM Memory. When we put the new memory in, none of the laptops will boot.  They would flash the numlock and capslock lights and power down after a few seconds.  They don't even appear to go into BIOS.  I put in the OLD RAM and the Laptops will boot just fine.  I tried booting with just one of the new sticks in and I got the same result.  Then, tried putting in some Kingston 512MB PC2100 DDR 266MHz SODIMM Memory.  Same result.  Old Memory is 256MB PC2100 DDR 266MHz SODIMM Memory.  By all account the new RAM should be compatible.  Also, I upgraded the BIOS to version A32 and still no go.

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7 Replies
8 Krypton

Re: Inspiron 5100 won't boot with new RAM

Dell computers can be very fussy about memory. Sounds like the chips you got are incompatible. Try Crucial instead.

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csmith3274
1 Copper

Re: Inspiron 5100 won't boot with new RAM

I appreciate the response.  Problem has been solved.  I sent back both the Ultra and the Kingston and ordered the "DELL" RAM.  Put the RAM in and it worked right away.  Third time is a charm, I guess.  Still, it bothers me that you can pretty much only upgrade Dell Laptops with Dell parts.

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redXIII
6 Indium

Re: Inspiron 5100 won't boot with new RAM

i have the same problem with my 5100 with BIOS A32.  i purchased this RAM,

http://www.newegg.com/Product/Product.aspx?Item=N82E16820172117

and the system doesn't boot.

why?

i now have to pay a $7.50 restocking fee + another $7.something for return shipping.

will this RAM work:

http://www.newegg.com/Product/Product.aspx?Item=N82E16820172106

?

thanks

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8 Krypton

Re: Inspiron 5100 won't boot with new RAM

Definately NOT the Kingston Valueram - we have many documented cases of this model ram not working in Dell's - both desktop and laptops.  The Kingston RAM, in most cases, seems to be OK but the Valueram is definately a no no.

Because of the compatibility issues with Dell's (and again - both desktop and laptop) we (most of the techie's on here) only recommend Crucial for non-Dell memory as Crucial is guaranteed to work on Dell's.   www.crucial.com

 



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 - 5577 Laptop

Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.1 Recordng Studio Software.

Dell S2719dgf Monitor

Member of Nashville based R.O.P.E.

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8 Krypton

Re: Inspiron 5100 won't boot with new RAM

I have gotten 2GB Gskill RAM from newegg to work in my daughters 5100.

Sam

Own: Dell Chromebook 11, Alienware M11xR2

   

Forum Member since 2004

"If your issue was resolved, please click  Yes ".

#idoNOTwork4Dell

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redXIII
6 Indium

Re: Inspiron 5100 won't boot with new RAM

thanks people.  while crucial is my #1 choice, newegg doesn't carry 512 MB PC2700 modules.  the crucial store wants $40/module.  so that is a bit pricey for this old laptop.  kingston is my #2 choice, and i've never had a problem with it until now.  well, i guess this is a problem with the laptop and not the RAM, actually.  it would be good to know what is wrong with the kingston RAM which causes it to not work with this laptop, so one could pick out another module besides the crucial.  something with the chip layout?  the Mb of the chips or something?

i am happy to hear that the gskill will work, dallascowboysworldchamps, as it is one of the cheapest.  thanks for your input.  which item was it?  is it N82E16820231141?  that is the only other gskill pc2700 module besides the 512 MB.  will the laptop still boot just one of those modules?  i am thinking i will get one and leave the other slot empty for future upgrades, if needed.

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redXIII
6 Indium

Re: Inspiron 5100 won't boot with new RAM

i can also confirm now that the 1 GB pc2700 Gskill module will work in this laptop, with A32 bios. never used this brand before, but it does have a lifetime warranty. i only used one module and the other slot is free. so, it could take another module and have 2 GB total, like dallascowboys said. who knows? maybe it can use 2 GB modules for a total of 4 GB....
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