Highlighted
zlsmith
1 Copper

Inspiron 5521 BIOS update failed; laptop bricked?

Hi -- on an Inspiron 15R 5521, on Widows 8, I wanted to do a reinstallation of Windows. Ran into difficulty getting that to work, so went to Drivers & Downloads. It suggested a Bios update. I downloaded and ran it. It said the current BIOS version was A06 and it would update to A14.

It got 25% of the way into the Update, and failed.


I left it on for a few hours in the stupid, vain hope it would somehow spring back to life by itself. Eventually disconnected power, removed the battery, reinstalled both and tried to reboot. No boot, nothing on the screen. 

From what I can find, this model does not support BIOS recovery. 

Is there some other way to re-update the BIOS? This is extremely frustrating -- I was just trying to go back to a clean OS install before selling it -- now Dell's software has provided me with an unsellable brick!


0 Kudos
1 Reply

RE: Inspiron 5521 BIOS update failed; laptop bricked?

Hi zlsmith,

Do you feel the fan spinning? Can you try to boot into BIOS <F2> or diagnostics <F12>?

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on this for you.

DELL-Akshatha M
Social Media Support
#IWork4Dell
Dell Support Videos 
Drivers and Downloads

0 Kudos