Inspiron 5547 crack near power button

Hi WalksWithStick,

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Kindest Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

I have the same problem it's in warranty and he tell me it' physical damage. But me i know isn' t physical. give me a update how you repair 

Thx

I have the exact same crack for the exact same Inspiron 5547. After bouncing around various Dell support folks, I must now call the out of warranty dept. This seems like a manufacturing defect.

My box was out of Dell warranty but I got it from Costco, so I went to them. After some correspondence they had me send it in. That was a waste of time and effort (but not money, not mine anyway). They decided they didn't have to fix it. Whatever, I didn't want a new box, I just wanted the crack fixed if possible.

When I got the thing back I went to the hardware store and bought some DevCon Plastic Welder on the off chance it would do some good. I didn't expect much. BUT:

It worked. It appears to have made the case as strong as new (it originally took a couple years to come apart). I made sure I worked the Welder into the crack. OK, I smeared some around, and if I'd expected it to work I might have been more careful and made less of a mess. I followed the directions, left it alone for whatever it said plus 50% or more, continued to be careful with it for a couple of weeks. Now I just open and shut the thing without a care in the world - almost - and the crack hasn't given any indication that it will reopen.

DevCon Plastic Welder did the trick. I suppose I may have jinxed the fix now, but I guess that's all right, because I have lots of Welder left. :)

Thank you for the response. I reached out to Costco AMEX to see if they can cover with their extended warranty.