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Inspiron 5547 laptop right side joint broken while opening

Hi,

i had purchased my dell 5547 from amazon.com, when i opened my laptop lid i heard a pop sound, however i didnt notice anything that time, however now i see that the right side hinge has come off and after joining this forum i see that this is a recurrent issue with the dell 5547 laptop, (refering to the thread Inspiron 5547 laptop pops open at the right side joint while closing),

I called up the tech support and they want $105 to fix the issue, since its a manufacturing defect, why should we bear this cost,

the solution to this problem has been to report to BBB.org, is this is what is expected or this issue will be sorted out here before i start posting my complaints at BBB.org.

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RE: Inspiron 5547 laptop right side joint broken while opening

I also have this same problem with my 5547 and given the amount of threads with the same problem I think Dell should address it and correct this manufacturing error. 

I bought mine in June 2014

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RE: Inspiron 5547 laptop right side joint broken while opening

I also have this same problem ! pls can you help us ?

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