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lafirma
1 Copper

Inspiron 5548 - Dell OS Recovery Tool error: No images for the tag, though images exist for the product

Hello,

I'm trying to download recovery image for my laptop, but in the Dell OS Recovery Tool I have message

"No images for the tag, though images exist for the product". 

The laptop is registered. I visit the drivers & downloads page for the product and in the section for operating system recovery image it turns me to OS Recovery Tool.

  

Thank you.

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3 Replies
Moderator
Moderator

RE: Inspiron 5548 - Dell OS Recovery Tool error: No images for the tag, though images exist for the product

What OS shipped with the system, and did you ever upgrade to Windows 10? 

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lafirma
1 Copper

RE: Inspiron 5548 - Dell OS Recovery Tool error: No images for the tag, though images exist for the product

The original OS was Windows 8.1. Never upgraded to Win 10.

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Philip_Yip
6 Indium

RE: Inspiron 5548 - Dell OS Recovery Tool error: No images for the tag, though images exist for the product

Use the Windows 10 Media Creation Tool. Windows 10 Installation Media will work with your Dell Windows 7/8.x/10 OEM License:

https://www.microsoft.com/en-gb/software-download/windows10 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
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