1 Copper

Inspiron 5558, Charger Plugged in, not Charging


I've been through same problem, that i plugged in charger but,

it shows message that ,   plugged in, not charging

i've all updates installed,

after seeing the Answer posted by :    DELL-Ravi CH

i checked in BIOS screen,   and checked  in section Battery information
first both battery and charger was unknown

theni change the battery and
now suffering from same problem

now it is showing the  AC Adapter is Unknown

My Adapter is Original One then why it is showing
adapter is unknown

Did i have to change the Adapter

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RE: Inspiron 5558, Charger Plugged in, not Charging


Thank you for writing to Dell Community Forum.

Can you check these adapter and battery on another system?

It could be an issue with either the motherboard or adapter itself.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

DELL-Akshatha M
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