MarkGanderton
1 Nickel

Inspiron 5558 with Intel Management Engine Driver error

My Insipron 5558 seems to have problems loading an Intel Driver.  I just gives an error while trying to load the Intl Man. Engine driver (chipset driver OF63x_Win32.  Any aid would be appreciated.

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Moderator
Moderator

RE: Inspiron 5558 with Intel Management Engine Driver error

Hi MARKGANDERTON,

What is the current OS installed on the system? 32-bit or 64bit? When did the issue start? What is the exact error while you try installing the driver?

If the system was working fine earlier, then perform a system restore to restore the machine to an earlier date when it was working fine - http://bit.ly/1JEw2ov

Update the BIOS - http://dell.to/1THfGAV- restart and check if the system works fine.

Create a new local admin account and check - http://bit.ly/1JoFhcw

Reinstall all the chipset drivers and check from the support site - link above.

If the issue is unresolved, then send us the event logs for review - http://bit.ly/1qGAWjJ

Keep us updated.

Thanks and Regards,
DELL-Rishi
Social Media and Communities Professional
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