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Superlost
1 Copper

Inspiron 5559 stuck on the black screen and white circle start up loading page

When I started it up this morning it won't go past the black screen and white circle loading page ( after the dell logo). I have run a diagnostic scan but it says everything is ok...any ideas?

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1 Reply

RE: Inspiron 5559 stuck on the black screen and white circle start up loading page

Hi Superlost

Thanks for writing to us

When did the issue start?

Was there any hardware or software changes done recently?

What windows version is the machine running on?  Could you please try loading safemode?

Do provide us the system tag# and also confirm the name the system is registered under. Let us

know the contact number and email address.

Regards

DELL-Hemalatha P
Social Media Support
#IWork4Dell
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