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Fuchsiaannie
1 Copper

Inspiron 5559

My laptop will not get beyond the time and date initial blue screen.  Now not even showing the background picture.  I have tried just about all of the alternative boot options from F12, but still not able to get into to anything further.  This happened after the machine was re-opened in the morning as usual from closed-lid sleep.

Help me please, I'm desperate.  I'm writing  this on my old Inspiron, otherwise I wouldn't have been able to do anything at all!

HELP!

Thank you in advance,

Annie.

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1 Reply
LSUFAN51
5 Rhenium

RE: Inspiron 5559

" I have tried just about all of the alternative boot options from F12, but still not able to get into to anything further "

Please tap the F12 key again and then click on Diagnostic. After quick tests, click on hard drive, and then 'Through Test Mode. Report back any error code.

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