Pako07
1 Copper

Inspiron 5577 crackling sound

Hi, one week ago i got Dell Inspiron 5577 and there is crackling sound when play music/video this is very frustrating. Audio drivers and bios updated. Any solutions for 5577?

3 Replies
Jim Coates
6 Gallium

RE: Inspiron 5577 crackling sound

Any solutions for 5577?

I haven't seen one for the Inspiron 5577. An owner of an Inspiron 5567 said he resolved the crackling by switching from the Realtek audio driver (Realtek High Definition Audio) to the Windows native audio driver (High Definition Audio Device). However doing so could result in lower uality sound overall.

See the Recent Issues FAQ for all of the owners' tips.    

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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Pako07
1 Copper

RE: Inspiron 5577 crackling sound

I tried this solutions and didn't working. Native audio is much worse, hear all the time crackling.

Maybe speakers are broken?

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Highlighted
Saltgrass
4 Ruthenium

RE: Inspiron 5577 crackling sound

Do you have a Bluetooth or USB playback device you could try?  If you think it is the speakers, use a Headset to test.

Does audio/video come from your system or streaming from another local source or online?

Your description of the sound could mean several different things.  Any chance of getting a recording?

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XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
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