Dave The Man
1 Copper

Inspiron 6400 does not recognise the Genuine Dell Battery

Hi,

I have a Dell Inspiron 6400 but the laptop will not charge the battery and when booting the laptop I get a message " the model number for the primary battery cannot be determined. this will prevent any battery present from charging. Please insert a Dell battery for best system operation."

The Battery is a Dell Battery!

What has changed on the laptop?

Regards

 

David

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